Medical Assistant

CenterWell • Louisville, KY

3d • Onsite

About The Position

The Medical Assistant helps ensure a smooth transition between patient check-in and the doctor visit. In this onsite role, the Medical Assistant serves as a Patient Specialist, preparing patients before the doctor sees them so physicians can focus on medical decisions. The position reports to the Center Administrator.

The role includes patient intake and clinical rooming, such as verifying medications and allergies, documenting patient history, and conducting validated screenings when needed. It also involves managing the electronic medical record (EMR) inbox and worklists by routing patient messages, lab results, and medication-adherence follow-ups according to established rules, with the goal of touching all tasks the same day.

The Medical Assistant helps patients understand next steps by using the loop-back method, asking patients to repeat instructions in their own words. The position is scheduled for 40 hours per week. The posted starting base-pay range is $43,000–$56,200 per year, and the role is eligible for a bonus incentive plan.

Requirements

• Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
• Knowledge of infection prevention and OSHA requirements.
• Computer literacy.
• Ability to deliver responsive, patient-centered support.
• Ability to accurately record patient care information and apply practical patient care techniques.
• Ability to recognize and manage emotions effectively and work across professional teams.
• Ability to communicate information clearly and compassionately and be easily understood.
• Ability to recognize risks and workflow needs in real time.
• Ability to perform clinical tasks safely and consistently.
• Ability to maintain accuracy across repetitive tasks and perform basic calculations accurately.
• Current or in-progress BLS certification when required for the applicable level or by state requirements.
• Graduation from a medical assistant training program or at least three years of experience.
• Authorization to work in the United States.
• Ability to work the assigned clinic hours.

Nice To Haves

• Knowledge of documenting screenings using approved, standardized tools.
• Knowledge of safe vaccine administration standards.
• Knowledge of routing messages to support care.
• Knowledge of point-of-care testing (POCT) and specimen handling.
• Knowledge of value-based care fundamentals.

Responsibilities

• Prepare patients for appointments by bringing them to exam rooms and completing basic health checks.
• Perform patient intake, including medication and allergy verification, patient history documentation, and validated screenings as needed.
• Manage the EMR inbox and worklists, routing patient messages, lab results, and medication-adherence follow-ups with pharmacies according to specified rules.
• Aim to provide a same-day touch for all assigned inbox and worklist tasks.
• Explain next steps to patients and use the loop-back method to confirm their understanding.
• Record patient care information accurately and apply practical patient care techniques.
• Work effectively with professional care teams and provide responsive, patient-centered support.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and company and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability benefits.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed