Medical Assistant Jobs in Spokane, LA

About The Position

Requirements

• High school diploma or equivalent.
• Basic understanding of medical terminology.
• Ability to work without close supervision and exercise independent judgment.
• Ability to use word-processing and spreadsheet programs and standard office equipment.
• Ability to communicate verbally and in writing.
• Ability to organize multiple tasks and projects and maintain control of workflow.
• Ability to handle stressful situations.
• Ability to perform basic arithmetic calculations.
• Ability to provide customer service consistent with MLH values.

Nice To Haves

• 1–3 years of experience with insurance verifications or authorizations.
• 1–3 years of physician office experience.
• 1–3 years of scheduling experience.
• Certified Medical Office Assistant certification from the National Center for Competency Testing.
• Certified Medical Administrative Assistant certification from the National Healthcareer Association.
• Knowledge of coding.
• Knowledge of general business operations, scheduling, insurance, and coding.

Responsibilities

• Register new patients and update existing patient demographics, collecting personal and financial information.
• Schedule appointments as needed and make confirmation calls to patients with upcoming appointments.
• Collect co-pays and insurance information to ensure full and proper payment.
• Manage the front desk by greeting patients and visitors and responding to requests for information in person or by phone.
• Answer and triage patient calls.
• Register patients in the EMR and prepare chart contents.
• Retrieve and file records.
• Assist patients with the patient portal.
• Identify opportunities for self-development and enhancement of professional competency.
• Model behavior consistent with Methodist Le Bonheur Healthcare’s mission, vision, and values.