Carson City - MEDICAL ASSISTANT

Sparrow•Carson City, MI

16h

About The Position

The Medical Assistant is responsible for efficiently and effectively processing patients through the clerical and clinical areas of the practice or clinic. Under the general direction of a physician or advanced practice provider, the role provides high-quality, compassionate patient care. The position is based in Carson City, Michigan, and is full-time on the day shift. The Medical Assistant supports patient visits through clinical and administrative work, including preparing patients for examinations, performing testing, handling communications and appointments, administering medications, and supporting patient and family education. The role also contributes to care quality, practice operations, equipment upkeep, inventory, and a safe clinical environment. Medical Assistants are cross-trained to work in both clerical and clinical functions.

Requirements

High school diploma or GED.
Completion of an accredited medical assistant program, including an externship, or at least five years of Sparrow medical assistant experience in a clinical capacity.
Relevant clinical experience within the past five years; if there is no clinical experience, completion of a medical assistant program within the past two years.
Ability to provide age-specific care that addresses patients’ physical and safety needs, psychosocial concerns, and educational levels.
Visual and auditory acuity sufficient to monitor patient condition and operate department equipment.
Positive team attitude and interpersonal skills to communicate effectively and appropriately with clients, their families, providers, and coworkers.
Ability to work in an electronic medical record (EMR) environment.

Nice To Haves

Medical Assistant certification.
Six months of specialty experience for specialty clinics that require it.
Previous work experience in a medical office setting.
Experience with an EMR.

Responsibilities

Prepare patients for examinations, obtain vital signs and chief complaints, and document information accurately.
Perform laboratory and diagnostic testing.
Answer, screen, and triage telephone calls; take accurate messages and distribute them to appropriate personnel according to practice guidelines.
Schedule tests and referral appointments for patients.
Administer oral and injectable medications and phone prescriptions to pharmacies.
Support patient and family teaching and provide an educational environment for patients and their families.
Work care-gap registries to help improve quality of care.
Maintain logs and complete required checks, including refrigerator temperatures and checks of medications and oxygen.
Participate in in-services and committees to maintain practice standards; may assist with developing and implementing quality-control measures and practice policies.
Inventory, order, and restock supplies as needed.
Maintain and clean equipment and support environmental safety.
Provide clerical and clinical services as needed to maintain effective practice flow.