Branch Relationship Banker (Carson City, NV)
About The Position
Nevada State Bank, a division of Zions Bancorporation, N.A., is hiring a Branch Relationship Banker for its South Carson branch in Carson City, Nevada. The role provides full-service banking to new and existing branch customers, with a primary focus on sales and service. Services may include opening or updating accounts, handling cash transactions, originating and closing consumer or small-business loans, and addressing client service issues. The banker builds and maintains customer relationships through personalized service, referrals to appropriate bank products and departments, and follow-up as needed. Branch hours are Monday through Friday.
Requirements
- At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may qualify.
- Working knowledge of mathematical calculations and standard banking products, services, and transactions.
- Solid knowledge of retail products and services.
- Basic knowledge of consumer lending applications.
- Proven customer service, interpersonal, and verbal and written communication skills.
- Effective selling, cross-selling, and referral skills.
- Solid mathematical, problem-solving, negotiation, interpersonal, and relationship-building skills.
- Strong attention to detail and time management.
- Proficiency in basic computer skills.
- High school diploma or equivalent.
Nice To Haves
- Previous experience in a financial sales representative-oriented role.
Responsibilities
- Provide full-service banking services to new and existing customers, focusing on sales and service.
- Handle new accounts, consumer loans, and client service issues.
- Resolve client concerns directly or refer clients to an appropriate bank department or resource.
- Refer clients to other bank products and services, including commercial lending products, and follow up as needed.
- Perform cash transactions and open or update accounts when needed.
- Originate and close consumer or small-business loans when needed.
- Establish, expand, and maintain strong customer relationships through personalized service tailored to each customer's needs.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance starting day one
- Life and disability insurance
- Paid parental leave and adoption assistance
- Health savings, flexible spending, and dependent care accounts
- Paid training
- Paid time off
- 13 paid holidays, including Nevada Day and Family Day
- 401(k) plan with company match
- Profit sharing
- Competitive compensation in line with work experience
- Mental health benefits, including coaching and therapy sessions
- Tuition reimbursement for qualifying employees
- Employee Ambassador preferred banking products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
