Medical Assistant (MA) - Physician Office - West Orthopedic

Mercy Health • Cincinnati, OH

1d • Onsite

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under the provider’s direction, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and may administer ordered medications within the Medical Assisting scope and state guidelines. This position travels between the West and Fairfield offices.

The role requires adherence to the legal responsibilities of Medical Assistants, identification and reporting of significant changes in patient condition, and appropriate escalation of issues. The Medical Assistant maintains clinical and administrative competencies to support patient care and daily operations, demonstrates service excellence, and shows patients to examination rooms and prepares them for the physician.

Requirements

• High school diploma or GED.
• Enroll in an approved Medical Assistant program within 30 days of employment.
• Obtain an active Medical Assisting certification within 12 months of the start date from an accepted certifying organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). NCMA and NRCMA are not accepted in South Carolina. ABR-OE may be accepted if the incumbent cannot obtain MA certification, but it is not accepted in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire is preferred at BSMH locations.

Responsibilities

• Adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in a patient’s condition, and report those changes to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and within applicable scope and guidelines.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED