Medical Assistant (MA) - Physician Office - West Orthopedic

Mercy Health BSMH • Amberley, OH

23h • Onsite

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under the direction of the provider, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in care planning and implementation; and may administer ordered medications within the Medical Assisting scope and state guidelines. This position travels between the West and Fairfield offices.

The role requires understanding the legal responsibilities of the Medical Assistant position, identifying and reporting significant changes in patient condition, troubleshooting and escalating problems, and maintaining clinical and administrative skills to meet patient-care and operational needs. The Medical Assistant also shows patients to examination rooms and prepares them for the physician.

A high school diploma or GED is required. Enrollment in an approved Medical Assistant program is required within 30 days of employment. Active Medical Assisting certification from an accepted certifying organization is required within 12 months of the start date. Completion of externship or clinical laboratory training and one year of recent Medical Assisting experience are preferred. BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Active Medical Assisting certification from an accepted certifying organization within 12 months of the start date. Accepted certifications listed include CMA, RMA, CCMA, NCMA, and NRCMA; NCMA and NRCMA are not accepted in South Carolina. ABR-OE is acceptable if the incumbent cannot obtain MA certification, but is not accepted in South Carolina.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of externship or clinical laboratory training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Identify significant changes in patient condition through data collection and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines to meet patient-care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Collect and document patient information, including vital signs and patient or family needs, and participate in planning and implementing patient care.
• Prepare and administer medications as directed by a physician, within the Medical Assisting scope and state guidelines.
• Record medical histories, vital statistics, and information such as test results in medical records.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform routine laboratory tests and sample analyses.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED