Medical Assistant - Orthopedic Physician Practice

Huntsville Memorial Hospital•Huntsville, TX

About The Position

Under general supervision of the Clinic Manager and Physician, the Medical Assistant assists with patient care, clerical, environmental, and organizational tasks and serves as a patient advocate within the health care system. The role supports the safety, comfort, care, and treatment of patients according to established standards; participates in quality improvement and service excellence programs; follows the department’s and organization’s policies and procedures; and conveys a positive image of the practice. The Medical Assistant performs patient care under the direct supervision of a provider, supports clinical procedures and testing, and helps patients prepare for and move through their appointments. The position also handles documentation, communications, scheduling, insurance and records tasks, and helps maintain clean, stocked, safe, and compliant clinical spaces. The role supports professional development, process improvement, survey readiness, regulatory compliance, and patient confidentiality.

Requirements

High school diploma or GED.
One year of related healthcare experience.
Current certification as a Medical Assistant, C.N.A., EMT, or related certification.
Basic Life Support certification required within 30 days of employment and before independently administering patient care.

Responsibilities

Perform patient care as assigned and under direct supervision of the provider.
Collect and document vital signs; administer ordered intramuscular and subcutaneous vaccines and injections; perform screening tests according to provider guidelines; and assist physicians and nurses with procedures.
Apply bandages; perform venipuncture and capillary sticks; conduct DOT and Non-DOT drug screen collections and breath alcohol testing; and perform waived tests, including urine dipsticks, hemoglobin, hemoglobin A1C, bedside glucose, qualitative pregnancy, rapid strep and flu, PKU, and pediatric lead testing.
Accompany patients to exam and procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation.
Collect patient history, retrieve charts, document patient information, relay instructions to patients and families, answer calls including pharmacy calls, and provide pertinent information.
Review schedules and organize patient flow; send and receive medical records; obtain lab and x-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and maintain complete, appropriately filed charts.
Set up instruments and equipment according to office protocol; clean and maintain exam and procedure rooms, instruments, and equipment between visits; sterilize, wrap, and label instruments; perform routine preventive maintenance and keep related records; order, sort, and store supplies; and restock rooms.
Adhere to infection prevention protocols and maintain patient confidentiality and appropriate handling of protected health information.
Demonstrate understanding of patient rights, including confidentiality, informed consent, and privacy.
Demonstrate adaptability, problem-solving, and professional behavior.
Participate in ongoing interdisciplinary program evaluation, process improvement, and efforts to achieve client-centered outcomes.
Meet mandatory and continuing education and competence validation requirements; support department goals; and serve as a preceptor, mentor, and resource to less experienced staff.
Participate in survey readiness activities and help ensure the department meets regulatory standards.
Follow the HMH Legal Compliance Code of Conduct, maintain a safe work environment, and report safety concerns appropriately.
Perform other related duties as assigned.