Medical Assistant Jobs in Spokane, LA

About The Position

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
• BLS for Healthcare Providers certification.
• Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
• Problem-solving mindset focused on patient needs and team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Basic phone and computer operation skills.
• Detail-oriented approach to ensure accurate reports and data.
• Ability to maintain organized systems that support timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to cover other centers as needed.
• Spoken and written fluency in English.

Nice To Haves

• Experience working with geriatric patients.
• Experience with EMR systems.

Responsibilities

• Measure and record patient vital signs, interviews, and medical histories.
• Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, practice OSHA safety standards, and document accurately, legally, and ethically.
• Process patient phone messages, return calls, route messages to team members as appropriate, and call patients to obtain and relay pertinent information for the physician.
• Call in prescriptions to pharmacies upon physician approval and authorization; use appropriate medical terminology and professional conduct; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Perform other duties as assigned and modified at the manager’s discretion.

Benefits

• Comprehensive benefits.
• Career development and advancement opportunities.
• Work-life balance.
• The position may be eligible for bonuses or commissions.