Medical Assistant

CenterWell•Fort Worth, TX

14d•$44,900 - $60,200•Onsite

About The Position

The Medical Assistant supports the flow of care between patient check-in and the physician visit. This onsite, specialized Patient Specialist role prepares patients for their appointments so physicians can focus on medical decision-making. The Medical Assistant brings patients to exam rooms, performs basic health checks, and explains information clearly and kindly. The role includes clinical intake, inbox and worklist management, and patient education. The Medical Assistant verifies medications and allergies, documents patient history, conducts validated screenings as needed, and manages EMR tasks according to routing rules. The position aims to provide a same-day touch for tasks involving patient messages, lab results, and medication-adherence follow-ups with pharmacies. The Medical Assistant also checks patient understanding by asking them to repeat instructions in their own words using the loop-back method. This position reports to the Center Administrator and works assigned clinic hours. It is scheduled for 40 hours per week. Compensation is estimated at $44,900–$60,200 per year, with eligibility for a bonus incentive plan based on company and/or individual performance.

Requirements

Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
Knowledge of infection prevention and OSHA standards.
Computer literacy.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient care information.
Ability to apply practical patient care techniques.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to convey information clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to perform clinical tasks safely and consistently; this is assessed in a demonstration.
Ability to maintain accuracy across repetitive tasks.
Ability to communicate clearly and be easily understood.
Ability to perform basic calculations accurately.
Current or in-progress BLS certification when required for the applicable level or state.
Graduation from an MA training program or at least 3 years of experience.
Right to work in the United States.
Ability to work the assigned clinic hours.

Nice To Haves

Knowledge of documenting screenings using approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of routing messages to support care, POCT, and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Prepare patients for physician visits by bringing them to exam rooms, performing basic health checks, and explaining information clearly and kindly.
Perform patient intake, including verifying medications and allergies, documenting patient history, and conducting validated screenings as needed, such as PHQ-2 and fall-risk screenings.
Manage the EMR inbox using established routing rules for patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Aim to provide a same-day touch for inbox and worklist tasks to maintain clinical flow.
Confirm patients understand next steps by asking them to repeat instructions in their own words using the loop-back method.
Work assigned clinic hours.