Medical Assistant, Certified - Float Pool Melrose Wakefield

Tufts Medicine • Lemont, IL

4d • $24 - $29 • Onsite

About The Position

The Certified Medical Assistant provides clinical and administrative support in an outpatient/ambulatory setting, helping maintain continuous, efficient patient flow under the general supervision of licensed personnel. The position serves as a liaison for patients and supports clinical operations, the revenue cycle, and the patient experience. The Medical Assistant adjusts to changes in patient volume, provider availability, and room resources; prepares patients and clinical spaces; and assists with care within the scope of practice. The role may include administering immunizations and covering satellite locations.

Responsibilities include preparing medical records and exam rooms, escorting and preparing patients for visits, taking and recording vital signs, collecting specimens, conducting point-of-care tests, assisting with examinations and procedures, and supporting referrals, prior authorizations, billing documentation, and other administrative tasks. The role also maintains supplies and equipment, participates in quality improvement activities, and may train new Medical Assistants or precept students.

This position is 40 hours per week, Monday through Friday, with flexibility to work throughout all open-to-close office hours as needed. The stated pay range is $24.00–$28.80, based on full-time equivalent.

Requirements

• High school diploma or equivalent.
• Obtain a Medical Assistant National Certification Attestation issued by a governing body (AAMA, AMCA, AMT, NCCT, or NHA).
• Basic Life Support (BLS) certification, or obtain it within three months.
• Two years of Medical Assistant experience.
• Organizational skills and attention to detail; ability to prioritize work and complete tasks in a timely manner.
• Ability to work independently and accurately with excellent follow-through.
• Basic to moderate computer skills, including documents, spreadsheets, email, automated scheduling software, and electronic medical record systems.
• Ability to read, write, and spell in English for accurate message taking and documentation.
• Good interpersonal skills.
• Knowledge of universal precautions and patient handling.
• Ability to provide care across the lifespan, considering aging processes, developmental stages, and cultural patterns; interpret age-specific data and responses to care; and provide age-specific communication.
• Ability to maintain sensitive and confidential patient information in accordance with HIPAA.
• Ability to make decisions that ensure patient safety and promote quality patient care.
• Ability to meet physical requirements, including occasional lifting of 30–35 pounds, turning and maneuvering patients, and prolonged standing and walking.
• Ability to work with fine manual dexterity and the visual and aural acuity needed to monitor patient care.
• Ability to work with exposure to infectious disease, blood-borne pathogens, and possible carcinogenic chemicals.

Nice To Haves

• Three years of Medical Assistant experience.
• Bilingual ability.
• Experience with electronic medical record systems.

Responsibilities

• Control and monitor patient flow to make efficient use of providers and exam rooms; communicate delays and adjust room utilization and assignments as circumstances change.
• Prepare medical records for visits, confirm patient identifiers, enter chief complaints and social history, and interview patients as needed to obtain information.
• Provide customer service in interactions with patients and internal and external customers.
• Maintain a safe, comfortable, clean, private, and secure environment for patients and families; complete fall-risk assessments and monitor patients when needed.
• Escort patients to exam rooms and prepare them for provider visits, including pediatric, adult, and geriatric patients.
• Prepare exam rooms according to the needs of each visit.
• Assist or chaperone providers and nursing staff during physical exams, treatments, and procedures.
• Measure and document vital signs and pain levels, and review medication lists with patients.
• Collect specimens or prepare necessary supplies and equipment for provider visits.
• Perform ordered point-of-care tests, including urine dips, HCG, Strep A, HGB A1C, and glucose testing.
• Perform quality-control checks on equipment and complete competency exams for waived tests used in the practice.
• Help arrange diagnostic testing and surgical procedures under the direction of a nurse or physician.
• Support patient billing by ensuring CPT codes, diagnosis codes, supplies, and procedures are reflected in charting.
• Scan outside paperwork into patients’ electronic medical records.
• Process and track referrals and prior authorizations; notify providers of patient requests for referrals and prescription renewals.
• Stock, maintain, and rotate clinic medical supplies; monitor expiration dates and inventory, and order supplies as needed.
• Participate in unit-specific quality improvement projects, including hand-washing audits, time-outs, refrigerator or medication logs, and code-cart checks.
• Provide administrative support, including coordinating interpreter services, answering calls, taking and forwarding messages, and faxing.
• Administer immunizations as needed.
• Train and orient new Medical Assistants and precept students.
• Cover satellite locations when requested.
• Perform hand-hygiene audits when requested.

Benefits

• Tufts Medicine provides a comprehensive Total Rewards package supporting health, financial security, and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED