Medical Assistant, Internal Medicine

Mass General Brigham•Hingham, MA
•$23 - $25•Onsite

About The Position

The Medical Assistant supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The role includes taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. Medical Assistants interact directly with patients to help ensure their comfort and address concerns, and collaborate with physicians, nurse practitioners, and nursing staff to facilitate efficient care. The position is based at Brigham and Women’s Health Care Center in Hingham, which provides preventive and health maintenance care, treatment for acute and chronic health problems, and coordination of specialist care. This is a full-time, 40-hour, onsite position supporting the practice Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

  • High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
  • One to two years of direct Medical Assistant experience or medical-field work required.

Nice To Haves

  • Associate’s degree in Medical Assisting preferred.
  • Basic Life Support (BLS) certification preferred.
  • National Certified Medical Assistant credential preferred.

Responsibilities

  • Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
  • Show patients to examination rooms, prepare equipment for healthcare providers, interview patients to obtain medical information, measure vital signs, weight, and height, and record information in medical records.
  • Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials to reinforce patient education.
  • Perform general office duties, including answering phones, taking dictation, and completing insurance forms; act as a liaison with other departments and advocate for patients using a positive customer-service approach.
  • Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy if competence is demonstrated.
  • Maintain immunization inventory and check expiration dates.
  • Provide immunizations, as applicable, with the required certification or three years of vaccine-administration experience and provider supervision.
  • Support departmental quality initiatives, including use of two patient identifiers and hand hygiene.

Benefits

  • Free parking for team members.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs.
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