Medical Assistant, Internal Medicine

Sutter Health•Los Gatos, CA

1d•$34 - $47

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient and departmental workflows and assists the patient care team in implementing the medical plan of care. It uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. The description’s accountabilities, requirements, and qualifications are not exhaustive. Management may revise the job description or require other tasks as circumstances change.

Requirements

High school diploma or GED.
Complete a course of study consistent with California Medical Board requirements for Medical Assistants and present the diploma within 90 days, or complete Sutter Health on-the-job medical assisting training equivalent to one year.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence validated in basic medical assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and departmental workflows.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.