Medical Assistant, Internal Medicine

Mass General Brigham•Wellesley, MA

6d•Onsite

About The Position

The Medical Assistant supports an Internal Medicine/Adult Primary Care practice at Newton-Wellesley Hospital, providing clinical and non-clinical patient services under the direction of physicians or advanced practitioners. The practice provides preventive and health maintenance care, treats acute and chronic health problems, and coordinates specialist care. The role helps maintain smooth patient flow and supports patient comfort and efficient care through direct interaction and collaboration with physicians, nurse practitioners, and nursing staff. This is a full-time, 40-hour-per-week, onsite position at 195 Worcester Street in Wellesley, Massachusetts, Monday through Friday from 9:00 a.m. to 5:30 p.m. The position also assists junior Medical Assistants with questions and onboarding, and contributes to departmental quality initiatives.

Requirements

High school diploma or equivalent required.
One to two years of direct Medical Assistant experience or work in the medical field required.
A degree cannot be substituted with experience.

Nice To Haves

Associate's degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Certified Medical Assistant certification.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and participate in onboarding training.
Escort patients to examination rooms and prepare equipment for healthcare providers.
Interview patients, obtain medical information, measure vital signs, weight, and height, and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Support departmental quality initiatives, including use of two patient identifiers and hand hygiene.