Medical Assistant - Internal Medicine

Summit Health•New Britain, CT

13d

About The Position

The Medical Assistant (MA) assists physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, and procedures. The role supports patient visits by preparing examination rooms and relevant information, collecting and documenting vital signs, updating medication and allergy information in the Electronic Health Record (EHR), and helping with orders, referrals, appointments, and transitions of care. The MA also provides scribing services, maintains supplies and department-specific equipment, and communicates concerns to supervisors or managers. The position requires travel to satellite locations as needed and flexibility with various work schedules.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

Basic Life Support (BLS) certification.

Responsibilities

Prepare examination rooms, escort patients, and clean rooms after examinations.
Maintain efficient patient flow and ensure patients are properly prepared for visits.
Prepare pertinent information needed for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer and direct telephone calls and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily according to policy guidelines.
Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
Work within the scope of practice.
Obtain and document vital signs, including blood pressure, temperature, pulse, height, and weight.
Review and update medication lists and document allergies in the EHR; follow prescription control and refill procedures.
Use EHR tasking appropriately and promptly.
Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
Provide referrals and/or consultation orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care centers or hospitals.
Demonstrate flexibility with various work schedules.
Provide scribing services.
Perform other assigned duties and recognize and complete necessary duties even when not directly assigned.
Travel to satellite locations as needed.