Medical Assistant, Internal Medicine

Mass General Brigham•Danvers, MA

1d•$23 - $25•Onsite

About The Position

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time Medical Assistant for its Internal Medicine practice at 104 Endicott Street in Danvers, Massachusetts. The onsite role is scheduled for 40 hours per week, Monday through Friday, in 8-hour shifts between 8:00 a.m. and 5:00 p.m. The Medical Assistant is paired one-to-one with a provider and works with a team of 10 other Medical Assistants. The practice emphasizes compassionate, family-focused primary care and personalized patient relationships. Under the direction of healthcare providers, the Medical Assistant supports clinical and non-clinical patient services. The role includes preparing patients and exam rooms, collecting and documenting patient information, supporting patient education, handling office tasks and specimens, and helping maintain efficient patient flow. The position also assists junior Medical Assistants and supports departmental quality initiatives.

Requirements

High school diploma or equivalent required.
Direct Medical Assistant experience or medical-field work: 1–2 years required.
Associate's degree in Medical Assisting preferred.
Basic Life Support (BLS) certification preferred.
Certified Medical Assistant national certification preferred.
Experience cannot be substituted for a degree.
Strong collaboration and teamwork skills; willingness to support the team as needed.

Nice To Haves

Medical Assistant course or diploma program, or at least one year of professional experience.
National Medical Assistant certification through AAMA, AMT, NHA, or NCCT.
Epic experience.
Primary care experience.
Basic Life Support (BLS) certification.
Certified Medical Assistant national certification.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
Escort patients to examination rooms, prepare equipment for healthcare providers, interview patients to obtain medical information, measure vital signs, weight, and height, and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials to reinforce patient education.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms; liaise with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy if competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Help improve departmental quality initiatives, including use of two patient identifiers and hand hygiene.
Support patient comfort, address concerns, and collaborate with physicians, nurse practitioners, and nursing staff to facilitate efficient care.