Medical Assistant, Internal Medicine

Mass General Brigham • Danvers, MA

10d • $23 - $25 • Onsite

About The Position

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking an onsite Medical Assistant for its Internal Medicine practice at 194 North Street in Danvers, Massachusetts. The position is scheduled for 36 hours per week, Monday through Friday, with a typical schedule of 8:00 AM to 4:30 PM and a shorter Wednesday beginning at 8:00 AM.

The Medical Assistant will be paired one-to-one with a provider who is in the clinic three days per week. On those days, the assistant will primarily support that provider; on the other two days, they will help cover the broader team and support daily practice operations. The role provides clinical and non-clinical patient services under the direction of healthcare providers, including direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff.

The practice has six physicians, four nurse practitioners, and 10 Medical Assistants, and works to maintain a one-to-one provider-to-MA ratio. Clinical educators and onsite preceptors provide hands-on training and real-time guidance. The team describes itself as collaborative and fully staffed, with an involved Medical Director and supportive leadership. Prior Medical Assistant experience is sought; the posting prefers at least two years but is open to candidates with varying levels of MA experience. Certification is not required.

Requirements

• High school diploma or equivalent.
• Direct Medical Assistant experience or medical-field work: 1–2 years required.
• Patient care is required.
• Immunization administration, when applicable, requires certification or three years of experience administering vaccines and supervision by a provider.
• Medical Assistant certification is not required.

Nice To Haves

• Associate's degree in Medical Assisting.
• Basic Life Support (BLS) certification.
• National Certified Medical Assistant certification.
• At least two years of Medical Assistant experience is preferred.
• Medical Assistant course or diploma program, or at least one year of professional experience.
• National MA certification through AAMA, AMT, NHA, or NCCT.
• Epic experience.
• Ambulatory or outpatient experience.
• Primary care experience.

Responsibilities

• Assist junior Medical Assistants with day-to-day questions and responsibilities and participate in onboarding training.
• Escort patients to examination rooms and prepare equipment for healthcare providers.
• Interview patients, obtain medical information, measure vital signs, weight, and height, and record information in medical records.
• Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials.
• Perform general office duties, including answering phones, taking dictation, and completing insurance forms.
• Act as a liaison with other departments and advocate for patients using a positive customer service approach.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competence is demonstrated.
• Maintain immunization inventory and check expiration dates.
• Provide immunizations when applicable, with the required certification or three years of vaccine-administration experience and provider supervision.
• Support departmental quality initiatives, including use of two patient identifiers and hand hygiene.
• Support the paired provider on clinic days and assist the broader team with coverage and daily practice operations on other days.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs.
• Hands-on training and real-time guidance from clinical educators and onsite preceptors.
• Supportive leadership and a collaborative workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED