Medical Assistant Jobs in Spokane, LA

About The Position

Requirements

• High school diploma or equivalent (GED).
• At least 5 years of work experience as a Medical Assistant or equivalent, or LVN certification.
• Certificate from an accredited Medical Assistant or LVN educational program.
• Current CPR/BLS certification.
• Knowledge and experience providing patient education on a variety of subjects.
• Knowledge of CLIA, HIPAA, and Marin Community Clinics policies and procedures.
• Knowledge of local laboratories, referrals, and general health-insurance coverage policies.
• Proficiency with electronic medical records or prior experience using them.
• Sensitivity to the needs and circumstances of a multicultural population across a variety of income levels.
• Ability to tolerate stress, multitask, and communicate effectively with patients, providers, and others.
• Leadership ability to instruct, train, guide, and direct Medical Assistants.
• Ability to recognize problems, collect data, and establish facts.
• Excellent professional interpersonal skills.
• Microsoft Office, Outlook, Word, Excel, NextGen, and web browser skills.
• Good communication skills with children and adults in person, by telephone, and in writing.
• Ability to present information effectively and respond to questions and requests from patients, coworkers, and others.
• Ability to work occasional evenings and weekends.
• Must fulfill immunization and fit-for-duty regulatory requirements.
• Ability to stand and walk for prolonged periods, sit for prolonged periods at a desk, work on a computer, lift up to 25 pounds at times, move medical equipment, perform fine motor hand movements typical of standard medical procedures, and read charts, graphs, and medical-equipment readings.

Nice To Haves

• Previous supervisory experience in a health care setting.
• Experience with EPIC Electronic Health Records.
• Completion of an externship.
• Bilingual proficiency, particularly in English and Spanish.

Responsibilities

• Hire, train, and supervise Medical Assistants to support effective and efficient patient care.
• Evaluate Medical Assistant performance and ensure performance measures are met, including clinical quality measures, provider productivity, and resource management.
• Provide clinical and administrative supervision to clinical-care personnel, including Medical Assistants, care coordinators, externs, and phlebotomists.
• Ensure employees follow the AIDET service model and provide exceptional service.
• Monitor the completion of individual Medical Assistant tasks and assess staff work quality and competency continuously.
• Assign and monitor ongoing training and compliance initiatives in conjunction with the Clinic Director.
• Develop Medical Assistant work schedules and ensure adequate coverage by adjusting staffing and workload as needed.
• Serve as a liaison between back-office staff and other staff members, responding to questions, requests, and requests for assistance.
• Report crisis situations to a supervisor or appropriate managers.
• Ensure Medical Assistants sterilize equipment and keep rooms stocked, clean, and ready for scheduled procedures.
• Assist with payroll review, quality improvement processes, and policy and procedure development as assigned by the Clinic Director.
• Stay current on technical aspects, rules, regulations, and clinic policies and procedures relevant to areas of responsibility.
• Conduct personnel evaluations and disciplinary actions as directed or assigned by the supervisor.
• Perform Medical Assistant functions when needed and manage provider follow-up requests.
• Maintain appropriate staffing levels and participate in recruitment, including collaborating with recruiters, dispositioning candidates in the ICIMS ATS, interviewing, and checking references.

Benefits

• Affordable health insurance and Health Reimbursement Accounts (HRA)
• Dental insurance
• Vision insurance
• Educational and continuing education benefits
• Student loan repayment and loan forgiveness
• Retirement plan
• Group life and AD&D insurance
• Short-term and long-term disability benefits
• Professional fee reimbursement
• Mileage reimbursement
• Cell phone reimbursement
• Scrubs reimbursement
• Loupes reimbursement
• Employee assistance programs
• Paid holidays
• Personal days of celebration
• Paid time off
• Extended illness benefits