Part-Time, Office Assistant I, Primary Care at Medical Arts Pavilion I

Christiana Care Health Services•Newark, DE

21h•Onsite

About The Position

ChristianaCare Primary Care at Medical Arts Pavilion II in Newark, Delaware, is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. The practice offers pediatrics, family medicine, and internal medicine, serving newborns, children, and adults with services that include gynecology, women's health, vaccinations, and physical examinations. The Medical Office Assistant I supports the practice’s daily operations and patient experience by scheduling appointments, greeting patients, collecting information, verifying insurance, handling payments, coordinating referrals, managing communications, and maintaining medical records and confidentiality. This is a part-time position with a schedule of Monday and Wednesday, 1:30 p.m.–7 p.m.; Tuesday and Thursday, 9 a.m.–2 p.m.; and Friday, 9 a.m.–1:30 p.m.

Requirements

High school graduate or GED.
Strong communication skills.
Ability to proactively solve problems in a fast-paced environment.
Detail-oriented, adaptable, and highly organized.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Schedule appointments, considering patients’ insurance information.
Greet patients and collect necessary information.
Process and coordinate referrals while maintaining confidentiality.
Handle payments and verify insurance coverage.
Reconcile daily appointments and payments.
Answer calls and relay messages.
Use EMR systems to coordinate with providers and staff.
Update patients and schedule tests and appointments.
Maintain medical records.
Resolve patient issues and support administrative tasks.
Follow safety protocols and perform additional duties as needed.

Benefits

Comprehensive first-day medical, dental, vision, and life insurance coverage.
Caregivers earning under $50,000 pay no paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual.
Unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Fertility care through Progyny and free maternity education and support.
Up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.