Part-Time, Office Assistant I, Primary Care at Medical Arts Pavilion I

ChristianaCare•Newark, DE

22h•$18 - $26•Onsite

About The Position

ChristianaCare Primary Care at Medical Arts Pavilion II in Newark, Delaware, is seeking a detail-oriented, adaptable, and highly organized part-time Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. The practice provides pediatrics, family medicine, and internal medicine, caring for newborns, children, and adults. Services include gynecology, women's health, vaccinations, and physical examinations. The Medical Office Assistant I supports daily practice operations and helps provide a positive experience for patients and staff. The role involves scheduling appointments with attention to insurance, greeting patients and collecting necessary information, processing referrals, and maintaining confidentiality. The position also handles payments, verifies insurance coverage, coordinates communications with providers and staff using EMR systems, maintains medical records, and follows safety protocols. The work schedule is Monday and Wednesday, 1:30 p.m.–7 p.m.; Tuesday and Thursday, 9 a.m.–2 p.m.; and Friday, 9 a.m.–1:30 p.m.

Requirements

High school graduate or GED.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Schedule appointments while paying attention to insurance requirements.
Greet patients and collect necessary information.
Process and coordinate referrals while maintaining confidentiality.
Handle payments and verify insurance coverage.
Reconcile daily appointments and payments.
Answer calls and relay messages.
Use EMR systems to coordinate with providers and staff.
Update patients and schedule tests and appointments.
Maintain medical records.
Resolve patient issues and support administrative tasks.
Follow safety protocols and perform additional duties as needed.

Benefits

First-day medical, dental, vision, and life insurance coverage.
For caregivers earning under $50,000, $0 paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual.
Unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
Tuition reimbursement of up to $5,250 per year.
Fertility care through Progyny and free maternity education and support.
Adoption assistance of up to $5,000.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.