Medical Assistant

Hospital for Special Surgery•New York, NY

1d•Onsite

About The Position

The Medical Assistant works in HSS’s modern physician office setting on the West Side, under the supervision of a physician or Registered Nurse. The role provides patient care and supports physicians, nurses, and multidisciplinary teams in an ambulatory orthopedic practice. The position is scheduled Monday through Friday, 8:00 AM to 4:15 PM, and emphasizes patient safety, compassionate service, efficient patient flow, and sensitivity to cultural and religious diversity.

Requirements

High school diploma or equivalent (GED).
Certified Medical Assistant credential.
Two years of experience as a Medical Assistant, Nursing Technician, EMT, or Military Corpsman.
At least one year of experience in an orthopedic practice or another surgical subspecialty in an ambulatory setting.
Current BLS certification.
Strong patient-centered approach.
Ability to multitask and follow through on tasks to completion.
Meticulous attention to detail.
Self-motivated and proactive, with the ability to work as a team player and think critically in a fast-paced, challenging environment.
Willingness to help coworkers when needed.
Ability to seek solutions to problems and escalate issues appropriately.
Ability to follow directions or instructions effectively and accurately.
Consistently positive attitude toward work and the work environment.
Familiarity with medical terminology.

Nice To Haves

Knowledge of Epic.

Responsibilities

Collaborate with multidisciplinary healthcare teams, including Registration, Radiology, Physician Practice Management, and Physical Therapy.
Escort patients to exam rooms, prepare them for examinations, review patient status, and assist in obtaining patient data.
Obtain PCR nasal swabs for pre-surgical patients.
Support the Pre-Surgical Screening program by assisting nurses and obtaining vital signs, lab specimens through venipuncture, and EKGs.
Prepare specimens for the laboratory and ensure their hand-off to the courier.
Promote efficient patient throughput, deliver excellent customer service, and maintain an organized, professional environment.
Assist physicians with treatments and procedures and ensure physician orders are completed in a timely manner.
Perform cast removal, suture and staple removal, and application of off-the-shelf braces.
Maintain sensitivity and awareness of cultural and religious diversity when interacting with patients, visitors, coworkers, and other customers.
Participate in a supportive, team-oriented environment.