Exclusive Clinical Medical Assistant

Pain Care•Fayetteville, GA

About The Position

The Exclusive Clinical Medical Assistant assesses and prioritizes patient needs to support timely, appropriate medical intervention. The role uses clinical knowledge and decision-making to triage calls, provide initial guidance, evaluate symptoms, coordinate care, manage inquiries, and facilitate referrals and follow-up based on urgency. It also supports patient flow and clinical care through patient interviews, vital-sign measurements, room preparation, specimen handling, and communication with healthcare providers. This position is part time, 2–3 days per week. It is performed in a clinical setting and may involve exposure to medical equipment, bodily fluids, and other potentially hazardous materials. The employee must follow safety protocols, including use of personal protective equipment (PPE). The role requires resilience in high-stress situations and may involve moderate noise and varying temperatures. Duties may be modified to reasonably accommodate individuals with disabilities, and additional tasks may be assigned as needed.

Requirements

  • High school diploma or GED.
  • No prior experience is necessary.
  • Ability to perform effectively in a high-stress, physically demanding environment.
  • Understanding of healthcare regulations, including HIPAA confidentiality and infection-control measures.
  • Strong customer-service skills, client relationship management, and job knowledge.
  • Excellent verbal and written communication skills.
  • Manual dexterity with precise control and steady hand movements.
  • Empathy toward patients and commitment to maintaining patient confidentiality.
  • Willingness to travel as needed.
  • Basic proficiency in medical terminology and clinical procedures.
  • Ability to stand, sit, or walk for extended periods; lift and move objects up to 20 pounds; perform repetitive movements; and handle medical instruments, typing, and charting.
  • Precise hand-eye coordination.
  • Ability to adhere to safety protocols, including use of PPE.

Nice To Haves

  • Current Certified Medical Assistant (CMA) license or progress toward obtaining one; highly preferred but not mandatory.

Responsibilities

  • Conduct patient interviews to collect detailed medical information and measure vital signs, weight, and height.
  • Set up and maintain clean, organized treatment rooms ready for patient examinations.
  • Collect and accurately log laboratory specimens according to handling and documentation procedures.
  • Present patient information to healthcare providers before examinations.
  • Maintain patient confidentiality, secure medical records, and accurately complete diagnostic and procedure coding.
  • Facilitate safe and efficient patient transitions from intake to examination rooms.
  • Assist patients with fitting and adjusting prescribed back braces, providing guidance and support.
  • Perform other assigned duties as required.
  • Assess and prioritize patient needs, triage calls, provide initial guidance, evaluate symptoms, coordinate care, manage inquiries, and facilitate referrals or follow-up actions based on urgency.
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