Clinical Medical Assistant

VIPcare • Tulsa, OK

5d • $17 - $21

About The Position

The Clinical Medical Assistant is a safety-sensitive clinical role providing administrative and clinical support in a primary care setting specializing in patients age 65 and older. Reporting to the Office Manager or a similar role, the Medical Assistant supports physicians and helps provide positive patient experiences. Duties include maintaining patient records, preparing patients and examination rooms, assisting with examinations and procedures, performing front-desk tasks, administering medications, conducting diagnostic and lab tests, and coordinating patient care.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience as a Medical Assistant.
• Working knowledge of common prescription medications used to treat conditions and diseases in the assigned patient population.
• Basic computer skills, including familiarity with electronic medical records.
• Excellent telephone and switchboard etiquette.
• Proficiency with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration.
• Ability to handle data confidentially and work cross-functionally or independently with minimal supervision.
• Strong organization, time management, multitasking, attention to detail, written and verbal communication, interpersonal, presentation, critical-thinking, and problem-solving skills.
• Ability to communicate with patients, providers, health plans, and internal and external stakeholders.
• Results-oriented approach and focus on quality execution and delivery.
• Cultural diversity appreciation and sensitivity toward target patient populations.
• Own means of transportation.
• Ability to perform the stated physical duties, including prolonged standing or sitting, walking, pushing, bending, kneeling, reaching, handling and transferring patients, operating a computer and telephone, and lifting or carrying up to 15 pounds.

Nice To Haves

• Completion of an accredited Medical Assistant program; RMA or CMA.
• CPR certification.
• IV Start Certification.
• Phlebotomy experience, including knowledge of collection methods and testing such as bleeding times, donor blood collection, bedside testing, and specimen preparation.
• Knowledge of medical coding.
• Knowledge of HIPAA.
• Knowledge of OSHA.

Responsibilities

• Greet and prepare patients for provider examinations by collecting medical and social history, chief complaints, medications, allergies, and preventive care information; take and record vital signs in the electronic medical record.
• Assist providers with examinations, treatments, and procedures as directed.
• Maintain complete, detailed patient records in the EMR and follow the center’s medical-record policies.
• Handle front-desk operations, including answering and triaging calls, greeting patients, scheduling appointments, responding to routine inquiries, and performing check-in and check-out.
• Explain treatment procedures, medications, diets, and provider instructions to patients.
• Complete patient calls for care coordination, medication and appointment reminders, and transitional care management; document telephone encounters.
• Support procedures by providing instruments or equipment to physicians as directed; clean and sterilize instruments and equipment and dispose of contaminated supplies.
• Perform clinical duties, including administering oral and injectable medications, irrigating eyes and ears, dressing wounds and incisions, starting and monitoring IV infusions, and assisting with procedures.
• Perform in-office diagnostic tests, including eye exams, electrocardiograms, pulse oximetry, peak-flow testing, oxygen administration as ordered, and inhalation treatments.
• Perform CLIA-waived laboratory tests and related quality controls; maintain laboratory logs; perform PT/INR and glucose testing.
• Document services rendered, test results, and supplies used in electronic medical records.
• Monitor and maintain inventories of medications, pharmaceuticals, medical supplies, and office supplies; place orders as needed.
• Draw blood and process specimens for send-out.
• Provide patient education as directed by the provider.
• Perform additional clerical duties, including referrals, prescription medication management, and inbound and outbound calls.
• Assist with onboarding and training new team members.
• Perform additional duties as assigned.

Benefits

• Competitive base salary.
• Medical, dental, vision, disability, and life coverage.
• 401(k) with employer match.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED