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CERTIFIED MEDICAL ASSISTANT

Healix Infusion Therapy, LLC•Columbus, OH

About The Position

Singlepoint Healthcare is seeking a compassionate, detail-oriented Certified Medical Assistant to support its clinical care team and deliver patient-centered care. The role combines clinical and organizational skills to support providers, coordinate patient care, and create a welcoming experience for patients while helping clinical operations run smoothly and safely. The Certified Medical Assistant welcomes and rooms patients; obtains vital signs; reviews medication histories and allergies; documents chief complaints; and prepares patients for visits. The role assists providers with patient care, specimen collection, point-of-care testing, and other clinical tasks within the employee’s training, certification, and scope of practice. Medication, injection, and immunization administration may be performed when permitted by law and organizational policy, supported by documented competency, and directed by a provider. The position also maintains accurate Electronic Health Record documentation, supports referrals, prior authorizations, laboratory and diagnostic orders, prescription refill requests, and other clinical workflows, and communicates with patients, caregivers, providers, pharmacies, laboratories, and team members. The employee prepares exam rooms, organizes supplies and equipment, follows infection prevention protocols, and maintains patient confidentiality and clinical safety standards. Singlepoint Healthcare describes its mission as empowering people with inflammatory diseases to live healthier, fuller lives through comprehensive, integrated care.

Requirements

  • High school diploma or GED.
  • Completion of a Medical Assistant program from an accredited or recognized institution; equivalent clinical training may be considered where permitted by organizational policy and applicable law.
  • Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), or equivalent recognized Medical Assistant credential.
  • Current Basic Life Support (BLS) certification through the American Heart Association or an equivalent approved provider.
  • 0–2 years of relevant experience; candidates beginning their medical assisting careers are encouraged to apply if they meet the required qualifications.
  • Clear and professional communication with patients, providers, and coworkers.
  • Strong attention to detail and understanding of accurate clinical documentation and patient safety.
  • Comfort navigating Electronic Health Records (EHR) and learning new clinical systems.
  • Ability to multitask, prioritize responsibilities, and stay organized in a fast-paced healthcare environment.
  • Sound judgment to recognize patient concerns, abnormal findings, or clinical issues and escalate them to appropriate licensed clinical staff.
  • Adaptability, dependability, eagerness to learn, and commitment to continuously improving clinical skills.
  • Professionalism, compassion, and a positive attitude in patient interactions.

Nice To Haves

  • Experience in a clinical, ambulatory, specialty practice, infusion, or physician practice environment.
  • Experience with patient intake, vital signs, EHR documentation, clinical procedures, and provider support.
  • Additional education or training in healthcare, clinical support, or ambulatory care.

Responsibilities

  • Welcome and room patients, obtain vital signs, review medication histories and allergies, document chief complaints, and prepare patients for visits.
  • Assist providers and clinical team members with patient care activities, specimen collection, point-of-care testing, and other tasks within training, certification, and scope of practice.
  • Administer medications, injections, or immunizations when permitted by applicable laws and organizational policies, supported by documented competency, and directed by a provider.
  • Accurately document patient information, clinical activities, communications, test results, care instructions, and follow-up actions in the Electronic Health Record.
  • Support referrals, prior authorizations, laboratory and diagnostic orders, prescription refill requests, and other clinical workflows.
  • Communicate and collaborate with patients, caregivers, providers, pharmacies, laboratories, and internal team members to address patient needs and support a positive healthcare experience.
  • Prepare exam rooms, organize supplies and equipment, follow infection prevention protocols, and maintain patient confidentiality and clinical safety standards.
  • Recognize patient concerns, abnormal findings, or clinical issues and escalate them to appropriate licensed clinical staff.

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