Medical Assistant - Bright Indiana Primary Care

St. Elizabeth Healthcare•Lawrenceburg, IN

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and is responsible for compliance with OSHA, CLIA, and HIPAA regulations. The Medical Assistant reports to the Practice Manager or Team Leader. Duties include escorting and interviewing patients, obtaining and documenting vital signs and patient history, preparing patients for examinations, assisting providers during exams, and performing nursing procedures under provider supervision. The position may also involve collecting and preparing laboratory specimens, performing basic laboratory tests, and preparing and administering medications as directed. The Medical Assistant maintains accurate patient records and completes forms needed for the revenue cycle. Additional responsibilities include maintaining supplies, cleaning and disinfecting exam rooms, maintaining equipment and required logs, responding to patient requests and telephone messages, triaging messages, coordinating referrals and outpatient tests, completing precertification, distributing patient information, and working with the Central Billing Office to resolve patient issues. If working as a scribe, the employee follows the applicable scribing policy. Other duties may be assigned by the Clinical Coordinator or Practice Manager. Clinical requirements vary by practice and may include injections and immunizations, EKGs, specimen collection, and patient-call triage.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
At least one qualifying experience or training pathway: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP Internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities.

Nice To Haves

An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, obtain vital signs, and document information in patient charts.
Document appropriate patient history in patient charts.
Provide patients with directions, address exam-related concerns, and document appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision.
Provide patient instructions as directed by providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient-chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and at the workstation.
Clean and disinfect exam rooms.
Clean, maintain, and sterilize equipment and instruments; report equipment malfunctions to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain logs and complete required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Assist with patient requests.
Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front-office staff to providers.
Complete referrals, outpatient test scheduling, and precertification.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy when working as a scribe.
Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
Depending on the practice, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and other laboratory procedures; collect patient samples; and answer and triage patient calls and questions.