Medical Assistant

Hospital for Special Surgery•New York, NY

About The Position

Hospital for Special Surgery is seeking a Medical Assistant for its West Side physician office. Working under the supervision of a physician or registered nurse, the Medical Assistant provides patient care in an ambulatory setting and supports a multidisciplinary healthcare team. The role focuses on patient safety, compassionate and culturally sensitive service, efficient patient flow, and maintaining an organized, professional environment. The position is scheduled Monday through Friday, 8:00 AM to 4:15 PM.

Requirements

  • High school diploma or equivalent (GED).
  • Certified Medical Assistant credential; provide certification expiration date.
  • Two years of experience as a Medical Assistant, Nursing Technician, EMT, or Military Corpsman.
  • At least one year of experience in orthopedic practice or another surgical subspecialty in an ambulatory setting.
  • BLS certification.
  • Strong patient-centered approach.
  • Ability to multitask and complete tasks reliably.
  • Meticulous attention to detail.
  • Self-motivated and proactive, with the ability to think critically in a fast-paced, challenging environment.
  • Ability to work as a team player and offer help to coworkers when needed.
  • Active participation in finding solutions to problems and escalating issues appropriately.
  • Ability to follow directions or instructions effectively and accurately.
  • Consistently positive attitude toward work and the work environment.
  • Familiarity with medical terminology.

Nice To Haves

  • Epic knowledge.

Responsibilities

  • Escort patients to exam rooms and prepare them for examinations; review patient status and assist with obtaining patient data.
  • Obtain PCR nasal swabs for pre-surgical patients.
  • Support the Pre-Surgical Screening program by assisting nurses and obtaining vital signs, laboratory specimens through venipuncture, and EKGs.
  • Prepare specimens for the laboratory and ensure handoff to the courier.
  • Promote efficient patient throughput, provide excellent customer service, and maintain an organized professional environment.
  • Assist physicians with treatments and procedures and ensure physician orders are completed in a timely manner.
  • Perform cast removal, suture and staple removal, and application of off-the-shelf braces.
  • Work collaboratively with multidisciplinary healthcare teams, including Registration, Radiology, Physician Practice Management, and Physical Therapy.
  • Maintain sensitivity and awareness of cultural and religious diversity when interacting with patients, visitors, coworkers, and other customers.
  • Participate in a supportive, team-oriented environment.

Benefits

  • Additional benefits consistent with the role.
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