Medical Assistant - Podiatry - 40 Hours, Days

BMC Software•Boston, MA

1d•$24 - $29

About The Position

The Medical Assistant provides clinical and administrative support in the Podiatry Clinic. Under the direction and supervision of a licensed nurse or provider, the Medical Assistant participates in patient care by performing appropriately delegated interventions and technical tasks. The role also supports clinic operations by gathering registration information, scheduling appointments, verifying demographic and financial information, and helping facilitate patient flow. Clinical responsibilities include preparing for visits, rooming patients, collecting and documenting intake information and vital signs, supporting procedures, handling specimens, maintaining equipment and supplies, and communicating patient findings to the care team. The Medical Assistant also supports preventive care outreach and patient education while following documentation, infection control, isolation, safety, confidentiality, and patient-rights requirements. Administrative responsibilities include registration, appointment scheduling, collecting copayments, verifying insurance and prior approvals, maintaining patient records, entering billing and diagnosis information as directed, coordinating linked appointments, and managing clinic correspondence and records. The position requires collaboration with nurses, providers, clinic managers, and other staff, as well as adapting to changing clinic needs and contributing to staff education and quality improvement activities. The position is full-time, 40 hours per week, on days. Compensation is listed as $24.46–$28.64. Benefits mentioned include medical, dental, vision, pharmacy, flexible spending accounts, 403(b) savings matches, earned-time cash out, paid time off, career advancement opportunities, and resources supporting employee and family wellbeing.

Requirements

High school diploma or GED, plus successful completion of a medical assistant program, successful completion of the second medical-surgical clinical rotation, or an equivalent combination of education and healthcare-related work experience.
At least two years of previous work experience.
Must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Ability to perform basic math and quantitative measurements.
Excellent customer service and courteous, professional communication skills with patients, staff, the public, and internal and external contacts.
Organizational skills to set priorities and efficiently complete assigned work.
Ability to accurately interpret and use basic medical terminology and abbreviations.
Ability to work independently and make decisions based on department policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized data and information.
Ability to maintain strict confidentiality of sensitive information.
Ability to maintain required certificates and complete required safety, infection-control, and departmental competencies.

Nice To Haves

Experience in a clinical setting is preferred.

Responsibilities

Provide delegated patient-care interventions under the direction of a licensed nurse or provider.
Collaborate with the licensed nurse or clinic manager to determine work assignments and priorities, and communicate task completion and patient findings.
Monitor patient flow, update patients about wait times, and inform staff when patients arrive.
Review charts and prepare for upcoming visits, including identifying patient-care needs and entering orders for labs and tests according to clinic guidelines.
Greet and escort patients to exam rooms and complete intake, including patient identification, vital signs, histories, allergies, medications, immunization information, and screening questionnaires.
Prepare patients for provider visits, arrange necessary equipment and supplies, download patient device data, and alert providers to patient readiness and abnormal findings.
Collect, label, send, and deliver specimens with appropriate laboratory documentation.
Recognize emergency or crisis situations and initiate appropriate responses within the role's scope, promptly notifying licensed personnel.
Perform trained clinical tasks as assigned, such as vital signs, point-of-care testing, phlebotomy, EKGs, simple dressing changes, specimen collection, and procedure setup.
Provide basic skin care and assist licensed staff with wound care and minor procedures, following required supervision and sterile-procedure protocols.
Prepare patients for procedures under the direction of a nurse or provider, including draping and prepping as needed.
Complete visit support tasks, including printing disposition forms and patient education materials and assisting with prior authorization staging as directed.
Follow isolation, infection-control, documentation, confidentiality, and patient-rights requirements; clean and decontaminate equipment and instruments as appropriate.
Check, assemble, restock, and replace patient equipment and supplies; report broken or nonfunctional items and prepare supply orders.
Use population health registries or other databases for preventive-care outreach, review patient data, and remind patients of needed tests or screenings.
Perform ambulatory administrative duties, including registration, scheduling, collecting copayments, and updating patient demographic, billing, and payment information.
Verify insurance coverage and prior approval requirements, obtain approvals when necessary, and follow internal collection and cash-control policies.
Create or obtain medical records, assign record numbers to new patients, maintain clinic files, screen charts, and coordinate with Medical Records on suspected duplicate records.
Use computer systems to enter and retrieve patient information, lab results, imaging information, and other requests, and communicate findings to appropriate team members.
Prepare clinic forms and correspondence, handle mail, coordinate linked appointments, reschedule patients, enter charge and diagnosis codes as directed, and track borrowed or rented equipment.
Maintain appropriate equipment logs and records and support special-procedure areas through cleaning, audits, inspection, inventory, stocking, ordering, and vendor-log maintenance as assigned.
Support orientation of new staff and serve as a resource to float-pool staff.
Participate in staff meetings, quality improvement and education activities, maintain technical competency and required certificates, and attend in-services on equipment and procedures.
Adapt to changing clinic needs, collaborate with coworkers, coordinate breaks with clinic activities, and follow hospital standards, policies, procedures, and regulations.
Perform other duties as needed.