Medical Assistant - Float 32hrs (CCMA, CMA, NCMA, RMA or EMT)

PORTLAND CLINIC•Beaverton, OR

2d•Onsite

About The Position

The Medical Assistant - Float assists licensed independent practitioners in the treatment and management of patients, provides comfort and support for patient well-being, and works as part of a team with RNs, LPNs, and other ancillary staff. The role floats between departments and provides coverage as needed. It is a 32-hour-per-week, non-exempt position scheduled Monday, Tuesday, Thursday, and Friday, with Wednesday off. The position reports to the Nursing Supervisor and is in Nursing Services. A $1,000 hiring bonus is offered after 90 days. The Medical Assistant prepares patients and exam or treatment rooms, takes and documents vital signs in the electronic health record, supports clinicians with department-specific exams and procedures, and helps coordinate follow-up for patient concerns. The role also includes patient scheduling and communications, EHR and In Basket management, room and instrument cleaning and preparation, maintaining shared work areas, and complying with HIPAA, OSHA, and clinic policies. The employee participates in patient-centered care teams, meetings, committees, and huddles; may train, orient, precept, and mentor staff or students; and serves as a resource for colleagues. The role requires regular in-person attendance and punctuality and includes other duties as assigned.

Requirements

Current Certified Medical Assistant certification, or fulfill certification requirements within 90 days of hire and provide proof of certification within 120 days of hire; certification must remain active once obtained. Alternatively, a current Oregon EMT license (basic or advanced) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT).
High school diploma or equivalent.
Current American Heart Association (AHA) CPR certification.

Nice To Haves

Basic understanding of medical terminology.
Basic understanding of infection control.
Basic understanding of and proficiency in EHR documentation.
Values team success.
Compassionate, patient, and tactful.
Interest in taking action to increase knowledge and employee development.
Contributes to an environment where people feel valued.
Skill in establishing and maintaining effective working relationships with patients and staff.
Proficiency in basic computer skills.
Organizational skills and ability to prioritize workflow.
Oral communication skills and excellent phone etiquette, with the ability to convey and receive information by telephone.
Competency in language, grammar, and spelling.
Ability to establish rapport with people by telephone and in person, often in stressful situations.
Ability to handle multiple tasks without reducing the quality of work or service.
Ability to react calmly and effectively in emergencies and work under pressure.
Ability to accept responsibility and use initiative to proceed with necessary tasks without direct supervision.

Responsibilities

Prepare patients and exam or treatment rooms, take vital signs, and document accurately in the electronic health record using clinic rooming protocols.
Prioritize and communicate patient concerns and coordinate with clinicians on follow-up.
Assist licensed independent practitioners with diagnostic and surgical procedures and exams, including in-office procedures, gynecological exams, EKGs, PFT/spirometry, minor wound care and dressing, suture or staple removal, nebulizer treatments, and vaccinations.
Clean exam and procedure rooms according to OSHA requirements and as needed.
Manage patient scheduling, computer data entry, In Basket items, patient calls and messages, prescription requests, results, referrals, prior authorizations, and other department work queues; document in the EHR and follow clinic and HIPAA guidelines.
Monitor provider and clinical support schedules and other schedules as needed by the branch or department.
Clean and prepare instruments for autoclaving and use safety equipment and PPE according to OSHA and clinic guidelines.
Clean and organize shared work areas, including exam rooms, nursing stations, utility rooms, and supply areas, and maintain required logs and checklists.
Participate as an active care team member in a patient-centered medical home.
Assist and train others; attend nursing meetings and in-services; participate in committees as requested.
Float to other departments and provide lunch, break, and absence coverage as needed.
Comply with HIPAA and OSHA guidelines and clinic policies to support patient and staff safety.
Precept and orient new or transferring staff and students; serve as a resource, mentor, and role model.
Communicate with interdisciplinary team members to resolve concerns and escalate employee or patient concerns to the Lead or Supervisor when appropriate.
Participate in or lead daily huddles as needed.
Navigate and use Alert IIS, the state's immunization management system, as needed.
Work cooperatively and respectfully with management, coworkers, patients, the public, and vendors.
Maintain regular, in-person attendance and punctuality as scheduled, and perform other duties as assigned.

Benefits

401(k) plan with employer contributions up to 5% annually.
Roth IRA.
Comprehensive medical, dental, and vision insurance.
Flexible Spending Account.
Health Savings Account.
Company-provided $10,000 group life/AD&D insurance.
Voluntary life/AD&D, dependent life/AD&D, critical illness, accident, and hospital indemnity benefits.
Optional Norton Identity Theft Protection.
Optional pet insurance.
PTO accrual of 4.92 hours per pay period, prorated based on FTE.
One paid wellness day per year.
Seven paid holidays and one partially paid holiday with a mid-day closure.
Employee Assistance Program.
$1,000 hiring bonus after 90 days.