NCMA)

Piedmont HealthCare PA•Mooresville, NC

15h

About The Position

This is a PRN to full-time position. The Certified Medical Assistant assists physicians with patient care and performs clerical, environmental, and organizational tasks. The role includes appointment scheduling and chart management, providing patients with information about clinic services, and conveying a positive image of the clinic. The position may be assigned to a medical specialty, such as cardiology, to support specialty-related patient care. The assistant fulfills assigned patient care responsibilities, which may include organizing patient flow, accompanying and assisting patients, collecting histories and specimens, preparing patients for examinations, performing screenings, assisting with procedures and injections, recording vital signs and weight, relaying instructions, answering calls, and performing phlebotomy as assigned. Clerical work may include managing records and documents, obtaining reports and referral information, completing forms, scheduling appointments, and verifying insurance and patient demographics. Environmental responsibilities include setting up and cleaning rooms, instruments, and equipment; maintaining infection-control practices and sterilizer records; and ordering, storing, and restocking supplies. Organizational responsibilities include respecting patient rights, responding appropriately to emergency codes, and promptly communicating patient or staff problems to supervisors. The role also maintains assigned OSHA/HIPAA compliance duties, including updating manuals and serving as a first responder for employee exposures or incidents. Other duties may be assigned.

Requirements

High school diploma.
Completion of an accredited MOA program, including externship.
At least one year of work experience in a public-contact job; service-related experience is preferred.
Experience in health care or a practice setting.
Maintain one of the specified credentials: CMA through the American Association of Medical Assistants; RMA through American Medical Technologists; CCMA through the National HealthCareer Association; NCMA through the National Center for Competency Testing; or CDT through the Association of Certified Dermatology Techs.
Maintain CPR certification.
Knowledge of the health care field and medical specialty, specialty-specific assisting tasks, and information to convey to patients and families.
Ability to perform tasks appropriately, communicate with tact and diplomacy, and effectively share information with patients and families.
Ability to learn and retain patient care procedures, project a pleasant and professional image, plan and prioritize, complete delegated tasks, and demonstrate compassion and caring.
Ability to use appropriate body mechanics when transferring or assisting patients with walking and dressing.
Ability to lift up to 50 pounds.

Nice To Haves

Some college preferred.
Service-related public-contact experience preferred.

Responsibilities

Assist physicians with patient care and perform clerical, environmental, and organizational tasks.
Schedule appointments and manage patient charts.
Provide patients with information about clinic services and convey a positive image of the clinic.
Organize patient flow and accompany or assist patients with walking, transfers, dressing, specimen collection, and examination preparation.
Collect patient histories and perform screenings according to provider guidelines.
Assist physicians and nurses with procedures and injections; record patient vital signs and weight.
Relay instructions to patients, families, and pharmacies; answer calls and provide pertinent information.
Perform phlebotomy as assigned.
Send and receive medical records; obtain lab and x-ray reports, hospital notes, and referral information; complete forms and requisitions.
Verify insurance coverage and patient demographics, and ensure documents are completed and filed appropriately.
Set up instruments and equipment according to department protocol; clean rooms, instruments, and equipment between visits to maintain infection control.
Clean the sterilizer according to the maintenance program and maintain appropriate records.
Order, sort, store, and restock supplies.
Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient or staff problems with immediate supervisors.
Maintain assigned OSHA/HIPAA compliance duties, including updating manuals and responding first to employee exposures or incidents.
Perform other responsibilities or duties as assigned.