Certified Medical Assistant (CMA/RMA/CCMA/NCMA)

Piedmont HealthCare PA•Statesville, NC

About The Position

This is a PRN position assisting physicians with patient care, clerical, environmental, and organizational tasks. The Certified Medical Assistant schedules appointments, manages charts, and provides patients with information to help them use and benefit from clinic services. The position conveys a positive image of the clinic and may be assigned to a medical specialty, such as cardiology, to support specialty-related patient care. Applicants must upload a CMA, RMA, CCMA, or NCMA certification with their application or resume.

Requirements

  • High school diploma.
  • Completion of an accredited MOA program, including an externship.
  • At least one year of work experience in a public-contact job, preferably in a service-related role.
  • Experience in health care or a practice setting.
  • Maintain qualifying certification as a CMA through the American Association of Medical Assistants; RMA through American Medical Technologists; CCMA through the National HealthCareer Association; NCMA through the National Center for Competency Testing; or CDT through the Association of Certified Dermatology Techs.
  • Maintain CPR certification.
  • Knowledge of the health care field and medical specialty, specialty-related assisting tasks, and information to convey to patients and families.
  • Skill in performing tasks appropriately, using tact and diplomacy in interpersonal interactions, and effectively sharing information to address patient education needs.
  • Ability to learn and retain patient care procedures, project a pleasant and professional image, plan and prioritize delegated tasks, and demonstrate compassion and caring.

Nice To Haves

  • Some college.
  • Public-contact work experience in a service-related role.

Responsibilities

  • Check schedules and organize patient flow; accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient histories and vital signs, perform screenings according to provider guidelines, assist physicians and nurses with procedures, administer injections, and perform phlebotomy as assigned.
  • Relay instructions to patients, families, and pharmacies; answer calls and provide pertinent information.
  • Send and receive medical records; obtain lab and x-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and manage and file documents.
  • Set up instruments and equipment according to department protocols; clean exam and procedure rooms, instruments, and equipment between visits to maintain infection control.
  • Clean the sterilizer according to its maintenance schedule and maintain appropriate records; order, sort, and store supplies; and restock exam and procedure rooms.
  • Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient- or staff-related problems with immediate supervisors.
  • Maintain OSHA and HIPAA compliance as assigned, including updating manuals and serving as a first responder for employee exposures or incidents.
  • Perform other responsibilities or duties as assigned.
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