Certified Medical Assistant (CMA/RMA/CCMA/NCMA)

Piedmont HealthCare PA • Mooresville, NC

14h

About The Position

The Certified Medical Assistant assists physicians with patient care and performs clerical, environmental, and organizational tasks. The role includes appointment scheduling and chart management, and providing patients with information about clinic services. The assistant conveys a positive image of the clinic and may be assigned to a medical specialty, such as cardiology, to support related patient care. Positions are available PRN, part-time, and full-time. Applicants must upload their CMA, RMA, CCMA, or NCMA certification with their application or resume. Selected applicants will be contacted for an interview.

Patient care duties may include organizing patient flow, escorting and assisting patients, collecting histories and specimens, performing screenings, assisting with procedures and injections, documenting vital signs and weight, communicating instructions, answering calls, and performing phlebotomy as assigned. Clerical duties may include handling records and reports, completing forms, scheduling appointments, verifying insurance and patient demographics, and managing documents. Environmental duties include preparing and cleaning rooms, instruments, and equipment; maintaining sterilization records; and managing supplies. Organizational duties include promoting patient rights, responding appropriately to emergency codes, and promptly sharing patient or staff concerns with supervisors. The role also supports OSHA/HIPAA compliance, including updating manuals and serving as a first responder for employee exposures or incidents. Other duties may be assigned.

Requirements

• High school diploma.
• Completion of an accredited MOA program, including an externship.
• At least one year of work experience in a public-contact job, preferably in a service-related role.
• Experience in health care or a practice setting.
• Maintain an applicable credential: CMA through the American Association of Medical Assistants; RMA through American Medical Technologists; CCMA through the National HealthCareer Association; NCMA through the National Center for Competency Testing; or CDT through the Association of Certified Dermatology Techs.
• Maintain CPR certification.
• Knowledge of the health care field and medical specialty, specialty-related assisting tasks, and information to convey to patients and families.
• Ability to perform assigned tasks appropriately; communicate tactfully and diplomatically; support patient education; learn and retain patient-care procedures; present a pleasant and professional image; plan, prioritize, and complete delegated tasks; and demonstrate compassion and caring.
• Ability to use appropriate body mechanics when transferring or assisting patients and to lift up to 50 pounds.

Nice To Haves

• Some college preferred.

Responsibilities

• Assist physicians with patient care and support clinic operations.
• Check schedules, organize patient flow, escort and assist patients, collect patient histories and specimens, perform screenings, and assist with procedures and injections as assigned.
• Document patient vital signs and weight; relay instructions to patients, families, and pharmacies; answer calls and provide pertinent information.
• Perform phlebotomy as assigned.
• Send and receive medical records; obtain laboratory, imaging, hospital, and referral information; complete forms and requisitions; schedule appointments; verify insurance and patient demographics; and manage and file documents.
• Set up instruments and equipment; clean exam and procedure rooms, instruments, and equipment between visits; maintain sterilizer records; and order, organize, store, and restock supplies.
• Promote patient rights, respond appropriately to emergency codes, and promptly share patient or staff concerns with immediate supervisors.
• Maintain OSHA/HIPAA compliance as assigned, including updating manuals and responding to employee exposures or incidents.
• Perform other responsibilities or duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED