Certified Medical Assistant (CMA/RMA) - Tuscola Clinic

Carle Health•Tuscola, IL
•$18 - $30

About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure that the office runs smoothly. The role includes collecting and maintaining patient information, coordinating appointments and referrals, performing point-of-care testing, assisting with clinical procedures, administering medications as ordered, and supporting follow-up care. The position is at the Tuscola Clinic.

Requirements

  • High school diploma or GED.
  • One of the listed medical assistant credentials: CMA through AAMA or NCCT; CCMA through NHA; NRCMA through NAHP; or RMA through AMT, AAH, or ARMA.
  • Basic Life Support (BLS) certification through the American Heart Association, required within 30 days.

Nice To Haves

  • Previous medical assistant experience is preferred.

Responsibilities

  • Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, and medication reconciliation.
  • Complete telephone communications with patients, families, pharmacies, and healthcare facilities according to department policies and provider direction.
  • Gather, update, and maintain patient information via telephone.
  • Perform patient check-in/check-out, prior authorizations, appointment scheduling, benefit verification, referral coordination, and testing coordination.
  • Complete office procedures in accordance with department-specific competencies.
  • Perform point-of-care testing and related documentation.
  • Assist with clinical procedures, including urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, TB skin test reading, and other diagnostic testing as directed.
  • Provide patients with written instructions regarding procedures, medications, and follow-up care.
  • Retrieve and provide condition-specific patient education materials per provider direction.
  • Administer medications per provider orders.
  • Assist with prescription medication refills according to department protocols.
  • Call prescriptions into pharmacies, notify patients of refills, and document actions within the EMR.
  • Conduct follow-up telephone communications and phone calls per provider orders.
  • Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
  • Assist with minor in-office procedures.

Benefits

  • Comprehensive benefits package for team members and providers; specific benefits are not listed in the posting.
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