Certified Medical Assistant (CMA/RMA) - Mattoon Pediatrics
About The Position
The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure that the office runs smoothly. The role includes gathering patient histories and other pertinent information, communicating with patients and healthcare partners, handling administrative workflows, and performing clinical procedures according to provider direction and department protocols. The position also supports medication administration and refills, patient education, point-of-care testing, lab-result communication, and the maintenance of clinical and office supplies. Department-specific competencies, equipment handling, and specialty training must be maintained.
Requirements
- High School Diploma or GED.
- Hold an accepted medical assistant certification or registration: CMA through AAMA or NCCT; CCMA through NHA; NRCMA through NAHP; or RMA through AMT, AAH, or ARMA.
- Basic Life Support (BLS) certification through the American Heart Association (AHA) within 30 days.
Nice To Haves
- Previous medical assistant experience preferred.
Responsibilities
- Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, and medication reconciliation.
- Complete telephone communications with patients, families, pharmacies, and healthcare facilities according to department policies and protocols.
- Gather and maintain patient information via telephone.
- Perform administrative duties, including patient check-in/check-out, prior authorizations, appointment scheduling, benefit verification, referral coordination, and test scheduling.
- Complete office procedures in accordance with department-specific competencies.
- Perform clinical procedures as directed, including urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, TB skin test reading, and point-of-care diagnostic testing.
- Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers.
- Retrieve and provide condition-specific patient education materials per provider direction.
- Administer medications and injections per provider orders.
- Assist with prescription medication refills in accordance with department protocols.
- Call prescriptions into pharmacies, notify patients of refills, and document actions in the EMR.
- Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
- Communicate lab results to patients via phone.
- Order and maintain clinical and office supplies.
- Perform ear lavages.
Benefits
- Carle Health offers a comprehensive benefits package for team members and providers. Details are available at careers.carlehealth.org/benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
