NCMA)

Piedmont HealthCare PA•Statesville, NC

9h•Onsite

About The Position

The Certified Medical Assistant assists physicians with patient care, clerical, environmental, and organizational tasks. The role includes appointment scheduling and chart management, providing information to patients about clinic services, and conveying a positive image of the clinic. The assistant may be assigned to a specific medical specialty, such as cardiology, to support related patient care. Patient care duties may include organizing patient flow, accompanying and assisting patients, collecting histories and specimens, performing screenings, assisting with procedures and injections, recording vital signs and weight, relaying instructions, answering calls, and performing phlebotomy as assigned. Clerical duties may include handling medical records and reports, completing forms, scheduling appointments, verifying insurance and demographics, and managing documents. Environmental and organizational duties may include preparing and cleaning rooms, instruments, and equipment; maintaining sterilizer records; managing supplies; promoting patient rights; responding to emergency codes; and escalating concerns to supervisors. The role also includes assigned OSHA/HIPAA compliance tasks, such as updating manuals and serving as a first responder for employee exposures or incidents.

Requirements

High school diploma; completion of an accredited MOA program, including an externship.
At least one year of work experience in a public-contact job, preferably service-related.
Experience in health care or a practice setting.
Maintain an accepted medical assistant credential: CMA through the American Association of Medical Assistants; RMA through American Medical Technologists; CCMA through the National HealthCareer Association; NCMA through the National Center for Competency Testing; or CDT through the Association of Certified Dermatology Techs.
Maintain CPR certification.
Knowledge of the health care field and medical specialty, specialty-related assisting tasks, and information to convey to patients and families.
Ability to perform tasks appropriately, interact with tact and diplomacy, and effectively share information with patients and families.
Ability to learn and retain patient care procedures, project a pleasant and professional image, plan and prioritize delegated tasks, and demonstrate compassion and caring.
Ability to use appropriate body mechanics when transferring or assisting patients and to lift up to 50 pounds.

Nice To Haves

Some college preferred.

Responsibilities

Assist physicians with patient care and related clerical, environmental, and organizational tasks.
Organize patient flow, accompany patients to exam or procedure rooms, and assist with walking, transfers, dressing, and exam preparation as needed.
Collect patient histories and specimens, perform screenings according to provider guidelines, assist with procedures and injections, and record vital signs and weight.
Relay instructions to patients, families, and pharmacies; answer calls and provide pertinent information; perform phlebotomy as assigned.
Send and receive medical records; obtain lab, x-ray, hospital, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; manage and file documents.
Set up instruments and equipment; clean exam and procedure rooms, instruments, and equipment between visits; clean the sterilizer and maintain scheduled maintenance records; order, sort, store, and restock supplies.
Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient or staff problems with immediate supervisors.
Maintain assigned OSHA/HIPAA compliance tasks, including updating manuals and serving as a first responder for employee exposures or incidents.
Perform other responsibilities or duties as assigned.

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