Medical Assistant - Float (CCMA, CMA, NCMA, RMA or EMT)

PORTLAND CLINIC•Beaverton, OR

3d•Onsite

About The Position

The Medical Assistant supports licensed independent practitioners in the treatment and management of patients, provides comfort and support for patient well-being, and works as part of a team with nurses and other ancillary staff. This float position assists across departments and provides lunch, break, and absence coverage as needed. The role works under the general supervision of a licensed healthcare provider and includes patient rooming, clinical and administrative support, care-team participation, and maintaining safe, clean clinical work areas.

Requirements

Current Medical Assistant certification, or fulfill certification requirements within 90 days of hire and provide proof of certification within 120 days of hire; certification must remain active.
Alternatively, a current Oregon Emergency Medical Technician license (basic or advanced) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT).
High school diploma or equivalent.
Current American Heart Association CPR certification.

Nice To Haves

Basic understanding of medical terminology.
Basic understanding of infection control.
Basic understanding and proficiency in EHR documentation.
Values team success and contributes to an environment where people feel valued.
Compassionate, patient, and tactful.
Interest in taking action to increase knowledge and professional development.
Skill in establishing and maintaining effective working relationships with patients and staff.
Proficiency in basic computer skills.
Organizational skills and ability to prioritize workflow.
Oral communication skills and excellent phone etiquette, with the ability to convey and receive information by telephone.
Competency in language, grammar, and spelling.
Ability to establish rapport with people by telephone and in person, including in stressful situations.
Ability to handle multiple tasks without reducing quality of work or service.
Ability to react calmly and effectively in emergencies and work under pressure.
Ability to accept responsibility and use initiative to proceed with necessary tasks without direct supervision.

Responsibilities

Prepare patients for examinations and treatment by setting up rooms, following the clinic’s rooming protocol, measuring vital signs, and documenting accurately in the electronic health record.
Prioritize and communicate patient concerns, coordinate follow-up with clinicians, and make appropriate decisions within the department.
Assist licensed independent practitioners with diagnostic and surgical procedures and examinations, including in-office procedures, gynecological exams, EKGs, PFT/spirometry, minor wound care and dressing, suture or staple removal, nebulizer treatments, and vaccinations.
Clean examination and procedure rooms as required by OSHA and as needed.
Schedule patients; perform computer data entry and In Basket management; handle patient callbacks, MyChart messages, prescription requests, results, referrals, staff messages, prior authorizations, and other department work-queue items.
Manage incoming and outgoing calls, document in the EHR, follow clinic and HIPAA guidelines, and monitor provider and clinical support schedules.
Clean and prepare instruments for autoclaving in accordance with OSHA and clinic guidelines, including appropriate use of safety equipment and PPE.
Clean and organize shared work areas, including examination rooms, nursing stations, utility rooms, and supply areas, and maintain required logs and checklists.
Participate as an active care-team member in a patient-centered medical home.
Assist with and train others; precept and orient new or transferring staff and students.
Attend nursing meetings and in-services, participate in committees and branch nursing meetings, and participate in or lead daily huddles as needed.
Float or assist in other departments as requested, including providing lunch, break, and absence coverage.
Comply with HIPAA and OSHA guidelines and contribute to patient and staff safety.
Serve as a resource, mentor, and role model; communicate with interdisciplinary team members to resolve concerns.
Resolve employee or patient concerns and escalate them to the Lead or Supervisor when appropriate.
Use Alert IIS, the state immunization management system, as needed.
Treat customers and members of the public respectfully and work cooperatively with management, coworkers, customers, and vendors.
Abide by company policies and perform other duties as assigned.
Maintain regular, in-person attendance and punctuality as scheduled.

Benefits

401(k) plan with employer contributions up to 5% annually.
Roth IRA.
Comprehensive medical, dental, and vision insurance.
Flexible Spending Account.
Health Savings Account.
Company-provided $10,000 group life and AD&D insurance.
Voluntary life and AD&D, dependent life and AD&D, critical illness, accident, and hospital indemnity benefits.
Optional Norton Identity Theft Protection.
Optional pet insurance.
PTO accrual of 4.92 hours per pay period, prorated based on FTE.
One paid wellness day per year.
Seven paid holidays and one partially paid holiday with a mid-day closure.
Employee Assistance Program.
$1,000 hiring bonus after 90 days.