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The Medical Office Assistant provides administrative and customer service support to ensure efficient daily operations of the medical office. This role performs clerical and front desk duties only and does not participate in direct patient care. Duties include patient registration, insurance verification, appointment coordination, and maintaining accurate records. The position may involve handling sensitive patient information and requires strict adherence to confidentiality standards. The role requires a high school diploma or equivalent, current RMA, CMA, or ABR-OE recognition, current CPR certification, relevant medical office knowledge, computer skills, and strong communication and customer service skills. If not already registered or certified, the employee must complete the ABR-OE program upon hire. Physical requirements include passing a basic FIT test, performing a range of movements, and lifting and carrying up to 30 pounds. The position reports to the RN Clinical Coordinator.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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