About The Position

This position provides assistive care to patients, facilitates the efficient delivery of patient care, supports licensed staff, and provides basic healthcare assistance as directed. It also performs clerical functions as a multi-skilled auxiliary worker. The role provides direct patient care and may access and administer medications within the employee’s scope of practice and according to state law. The position is with University of Utah Health, a Level 1 Trauma Center whose hospitals and clinics provide comprehensive services, medical advancement, and patient care. The position may require rotating schedules, including variable hours, weekends, nights, and holidays, to meet staffing and patient-care demands in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function.

Requirements

  • Verifiable completion of one of the following: a state-approved EMT course; one year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; a medical assisting education program; or the University Hospital Medical Assistant certification program.
  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system, to be obtained within 30 days of hire.
  • Additional license requirements as determined by the hiring department.
  • Availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
  • Ability to perform the essential job functions.
  • Demonstrated human-relations and effective communication skills.
  • Demonstrated proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
  • Ability to withstand prolonged periods on one's feet and to move and lift patients and reach for and handle equipment.
  • Ability to meet the physical demands of the position, with or without accommodation, including intermediate working conditions and moving patients or objects weighing up to 50 pounds.
  • Ability to work around potential exposure to infectious diseases, prisoners or behavioral health patients, and contaminated bodily fluids, blood, used needles, and other contaminants.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical-history questions.
  • Report observed patient concerns and changes in condition to licensed staff.
  • Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills such as suture removal, straight catheterization, and injections (IM, subcutaneous, and intradermal).
  • Act as a chaperone during examinations when requested and assist with procedures.
  • Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and necessary equipment repairs, and restock supplies to set levels.
  • Answer telephones, forward messages, and, under licensed staff direction, schedule appointments, procedures, and diagnostic tests.
  • Perform routine clerical functions, including filing patient information, locating and compiling charts, obtaining outside medical records, and entering billing charges.
  • Attend and complete mandatory education in infection prevention and control, safety, CPR, equipment usage, and procedures according to hospital and department policies.
  • May perform patient phlebotomy after specialized training and in accordance with clinic procedures and physician orders.
  • May apply leads and monitors for diagnostic procedures such as EKG and ultrasound scans under direct supervision of licensed personnel.
  • May assist with inpatient and family education by providing educational materials and general health information.
  • May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
  • May instruct in Basic Life Support requirements.
  • May perform IV access.
  • May perform other duties based on department assignment.
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