About The Position

This position provides assistive care to patients and helps facilitate efficient patient care while supporting licensed staff in delivering basic healthcare. The Medical Assistant also performs clerical functions as a multi-skilled auxiliary worker. The role includes direct patient care and may involve accessing and administering medications within the employee’s scope of practice and in accordance with state law. The position is based in a family medicine clinic and may require rotating schedules, including variable hours, weekends, nights, and holidays, to meet staffing and patient-care demands in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function. Employees must be able to meet the stated working and physical requirements with or without accommodation.

Requirements

  • Verifiable completion of one of the following: a state-approved EMT course; one year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; a medical assisting education program; or the University Hospital Medical Assistant certification program.
  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
  • Meet any additional license requirements determined by the hiring department.
  • Ability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
  • Ability to perform the essential functions of the job.
  • Demonstrated human relations and effective communication skills.
  • Ability to withstand extended periods on one's feet and to move and lift patients and reach for and handle equipment.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures by recording vital signs and responses to standardized medical history questions.
  • Report observed patient concerns and changes in condition to licensed staff.
  • Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
  • Chaperone healthcare providers during examinations when requested and assist with procedures.
  • Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and necessary equipment repairs; and restock supplies and equipment.
  • Answer telephones, forward messages, and, under the direction of licensed staff, schedule appointments, procedures, and diagnostic tests.
  • Perform routine clerical functions, including filing patient medical information, locating and compiling department charts, obtaining records from other providers, and entering billing charges.
  • Complete mandatory education on infection prevention and control, safety, CPR, equipment use, and procedures in accordance with hospital and department policies.
  • May perform patient phlebotomy after specialized training and in accordance with clinic procedures and physician orders.
  • May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
  • May assist with inpatient and family education by providing educational materials and general health information.
  • May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
  • May instruct in Basic Life Support requirements.
  • May perform IV access and other duties based on department assignment.
  • Demonstrate proficiency in the clinic’s specialty skills within six weeks of hire, after completing basic competency testing.
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