Medical Assistant I - HMHI Downtown Behavioral Health Clinic - Full-Time

University of Utah Health•Salt Lake City, UT

4d•Onsite

About The Position

University of Utah Health is hiring a Medical Assistant I for the HMHI Downtown Behavioral Health Clinic. The position provides assistive care to patients, facilitates efficient patient care, supports licensed staff, and provides basic healthcare assistance as directed. It also performs clerical functions as a multi-skilled auxiliary worker. The role includes direct patient care and may involve accessing and administering medications within the employee’s scope of practice and in accordance with state law. University of Utah Health is a patient-focused organization dedicated to improving health and well-being through patient care, research, and education. Its culture emphasizes collaboration, excellence, leadership, respect, compassion, innovation, responsibility, integrity, quality, and trust. The University of Utah is a Level 1 Trauma Center, and its hospitals and clinics are recognized for academic research, quality standards, medical advancement, and patient outcomes. The position may require rotating schedules, including variable hours, weekends, nights, and holidays, to meet the needs of a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function. The role is based in a healthcare setting and may involve exposure to infectious diseases, contaminated bodily fluids, blood, used needles, and other hazards. Employees may also work around prisoners or behavioral health patients.

Requirements

Verifiable completion of one of the following: a state-approved EMT course; one year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; a medical assisting education program; or the University Hospital Medical Assistant certification program.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
Additional license requirements as determined by the hiring department.
Availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Ability to perform the essential functions of the job.
Demonstrated human relations and effective communication skills.
Demonstrated proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Ability to tolerate prolonged standing and to move and lift patients and reach for and handle equipment.
Ability to meet the position’s physical and working-condition requirements, with or without accommodation, including intermediate healthcare-setting conditions that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform CLIA-waived laboratory tests identified by the department and report results to appropriate personnel.
Perform additional clinical skills, such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
Chaperone healthcare providers during patient examinations as requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and equipment repair needs; and restock supplies to set levels.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
Perform clerical functions, including filing patient medical information, locating and compiling department charts, obtaining records from other providers, and entering billing charges.
Complete mandatory education covering infection prevention and control, safety, CPR, equipment use, and procedures in accordance with hospital and department policies.
May perform phlebotomy after specialized training and in accordance with clinic procedures and physician orders.
May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
May assist with inpatient and family education by providing educational materials and general health information.
May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
May instruct in Basic Life Support requirements.
May perform IV access and other duties based on department assignment.
Maintain regular, reliable, and punctual attendance during assigned shifts.
Work rotating schedules, which may include variable hours, weekends, nights, and holidays, as operational and patient care needs require.