Medical Assistant - Behavioral Health
About The Position
Under the direct supervision of a provider and/or nursing leadership, the Medical Assistant performs administrative and clinical tasks to support quality, compassionate patient care in a behavioral health setting. The role includes welcoming and escorting patients, collecting histories and intake information, recording vital signs, preparing patients for examinations and procedures, assisting with examinations and behavioral health assessments, and completing screening and documentation tasks. The Medical Assistant maintains accurate electronic medical records and patient confidentiality, supports patients experiencing behavioral health crises, helps maintain a safe and organized clinical environment, manages supplies and equipment inventory, communicates with patients and care-team members, and provides basic patient education as directed. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The listed pay range is $17.21 to $24.01 per hour.
Requirements
- High school diploma or GED equivalent.
- Meet one of the stated clinical qualification pathways: graduate from a Medical Assistant program with a minimum 160-hour formal clinical externship; graduate from a Medical Assistant program without an externship and have at least one year of clinical medical assisting experience within the past five years; hold a current professionally recognized Medical Assistant certification and have at least one year of clinical medical assisting experience; be a Licensed Practical Nurse (LPN); be a licensed Paramedic/Emergency Medical Technician (EMT) with at least one year of clinical experience in a clinical medical setting within the past five years; or be military-trained medical personnel with at least one year of clinical experience in a clinical medical setting within the past five years.
- Current BLS-C upon hire or successful completion by the end of orientation.
Nice To Haves
- Basic computer knowledge and keyboarding skills.
- Ability to perform a wide variety of clinical skills related to ambulatory patient care.
- Problem-solving ability.
- Effective interpersonal and communication skills.
- EPIC electronic medical record experience.
Responsibilities
- Greet and escort patients to exam rooms in a welcoming and professional manner, ensuring a safe and therapeutic environment.
- Obtain and document comprehensive medical histories and behavioral health intake information.
- Measure, record, and communicate vital signs and other clinical observations to the provider.
- Prepare patients for examinations and procedures, explaining procedures in clear, compassionate language.
- Assist the provider during patient examinations and behavioral health assessments.
- Perform behavioral health screening and documentation tasks as directed by clinical staff.
- Enter and maintain accurate patient information in the EMR/EPIC system while ensuring HIPAA compliance and patient confidentiality.
- Provide calm, compassionate assistance to patients experiencing behavioral health crises and alert clinical staff as appropriate.
- Maintain a clean, organized, and safe clinical environment, following infection control and safety protocols.
- Manage clinical supplies and equipment inventory and report deficiencies to nursing leadership.
- Communicate effectively with patients, providers, and interdisciplinary team members to support quality patient care.
- Provide basic patient education and health promotion information as directed by the clinical team.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
