Faculty Group Practice Medical Assistant (35)

NYU Langone Health • New York, NY

1h • $61,693 - $61,901

About The Position

NYU Grossman School of Medicine, part of NYU Langone Health, is hiring a Faculty Group Practice Medical Assistant. The Medical Assistant supports physicians, Advanced Care Practitioners, and nurses in providing patient care. The role includes validating patient identifiers; preparing patients and rooms for examinations; measuring and recording vital signs; drawing blood and collecting other specimens; and performing administrative tasks such as scheduling appointments, answering calls, and entering data.

The Medical Assistant completes patient intake and point-of-care testing within the defined scope of practice, prepares patient encounters and records in Epic, supports patient flow, and helps maintain clean, stocked, and safe examination and treatment areas. The role also assists with procedure setup, specimen handling, documentation, prescription refill workflows, referrals, prior authorizations, and patient communications. The successful candidate promotes a positive patient experience, protects patient privacy, and works collaboratively with clinical and administrative colleagues.

The position requires a high school diploma or equivalent and completion of an accredited Medical Assistant program or a current medical assistant certification from a nationally recognized accredited institution. NYU Langone Health describes a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and employee wellness resources. The listed annual salary range is $61,692.74–$61,900.62.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant Program from an accredited institution, or, upon hire, a current medical assistant certification from a nationally recognized accredited institution such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a teamwork environment focused on a positive patient care experience.
• Ability to effectively communicate with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to examination rooms and help maintain patient flow to and from examination rooms and treatment areas.
• Clean and stock examination and treatment rooms, supply closets, and equipment; communicate when supplies need replenishing.
• Measure and record patient vital signs and complete intake and other tests within the defined scope of practice.
• Validate patient identity and medical records, including patient name and date of birth, when accessing or updating information.
• Obtain, process, handle, and transport blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, in accordance with policy and documented competency requirements.
• Prepare patient encounters in Epic by reviewing and updating relevant information, including bloodwork, radiology images, medications, medical history, outside information, and visit-preparation materials.
• Document patient vital signs, histories, diagnoses, symptoms, orders, prescriptions, and follow-up instructions as directed by the physician; transcribe dictated visit information into Epic.
• Assist physicians with patient intake, procedures, and procedure setup as appropriate to the specialty.
• Clean and sterilize designated equipment and maintain clinical logbooks and safety documentation in accordance with organizational standards.
• Support clinical quality initiatives and MIPS workflows by collecting and documenting information in the electronic medical record; scan or upload diagnostic reports and link them to associated orders when required.
• Explain the purpose and functionality of MyChart to patients during intake and ensure appropriate translation services or equipment are available before visits.
• Answer and document patient calls and electronic communications, review and respond to inbasket messages as appropriate, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests by locating prescriptions and visit information in the electronic medical record and routing tasks to the appropriate clinical staff for evaluation or processing.
• Partner with administrative and clinical personnel on prior authorizations, medication refills, and referrals related to continuity of care.
• Maintain patient privacy in accordance with HIPAA standards and follow applicable downtime procedures.
• Complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPAA compliance.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, anticipating needs, supporting service recovery, and escalating issues appropriately.
• Collaborate with colleagues, site management, the Patient Access Center, and Central Billing Office to support patient access and resolve inquiries in a timely manner.
• Share opportunities to improve patient experience and access with appropriate leadership and uphold the FGP Service Strategy CARES and Access Agreement principles.
• Perform other duties as assigned or needed.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED