Medical Assistant - El Pueblo - Pediatric Medicine

El Rio Community Health Center•Tucson, AZ

7h•$18 - $26

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice at a clinic location assigned by management. Work is routinely performed with general supervision and review; issues involving departures from standard policies, interpretations, or procedures are reviewed with a supervisor for resolution. The position supports El Rio Health’s mission to provide comprehensive, quality healthcare that is affordable and accessible. The Medical Assistant completes patient intake and documentation, supports providers and clinical operations, maintains patient confidentiality and a safe work environment, and follows organizational policies, procedures, and standards. The schedule is Monday through Friday, 8 a.m.–7 p.m., with rotating evenings and rotating Saturdays, 8 a.m.–5 p.m. Compensation is $17.57–$26.35 per hour, depending on qualifications.

Requirements

High school diploma or General Education Diploma (GED); an equivalent combination of education and experience directly related to the job functions and responsibilities may be considered.
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment; the posting also states that a Level One Non-IVP card must be received within 30 days after hire or transfer.
May be required to have reliable transportation capable of meeting organizational operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Undergo drug testing before employment and applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties, tasks, and responsibilities within established time frames and performance expectations.
Complete the Patient Intake Process before the patient sees a provider, documenting information, patient responses, and actions in the Electronic Health Record (EHR).
Perform or assist with procedures and activities within the Medical Assistant scope of practice and comply with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating outside medical records and laboratory and radiology results as needed.
Complete provider orders and ensure patients understand and can verbalize their discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems and/or the Patient Portal, including required documentation.
Maintain proficiency and meet performance expectations, including completing annual competency skills evaluations.
Maintain clean, safe, and hygienic work areas, workstations, and examination rooms, and follow hand-washing and other applicable requirements.
Follow compliance and reporting requirements related to Joint Commission Accreditation standards.
Protect patient confidentiality and comply with HIPAA and corporate compliance requirements.
Follow the organizational Code of Conduct, policies and procedures, standing orders, and Service Excellence requirements when interacting with patients, visitors, and employees.
Maintain a safe work environment, promptly address or report hazards, follow Health and Safety Policies and Procedures, and participate in safety programs; assignment to an emergency response team may be included.
Perform professionally and meet acceptable job performance standards at clinic locations or assignments that support operational needs, as assigned by organizational leadership.
Evaluate problems and situations, prioritize needs, and resolve issues effectively and promptly using appropriate critical-thinking and problem-solving skills.
Communicate proactively and effectively with patients to promote compliance with appointments and treatments, and document communication efforts in the EHR according to Nursing Policies and Procedures.
Immediately notify supervisory staff of safety hazards or potential hazards to help maintain a safe and secure facility.
Label, rotate, and stock medications, medical supplies, and equipment in accordance with Nursing Policies and Procedures and maintain appropriate operational inventories.