Medical Assistant - Congress - Pediatric Medicine

El Rio Community Health Center•Tucson, AZ

7d•$18 - $26

About The Position

The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the position’s scope of practice at a clinic location assigned by management. The Medical Assistant works under general supervision and review, consulting a supervisor about work problems that involve departures from standard policies, interpretations, or procedures. The position supports El Rio Health’s mission of providing comprehensive, quality healthcare that is affordable and accessible. The Medical Assistant completes patient intake, documents information and actions in the Electronic Health Record (EHR), assists with procedures and provider orders, coordinates relevant records and results, and helps patients understand discharge instructions. The role also performs administrative activities, maintains a safe and hygienic work environment, protects patient confidentiality, and follows organizational policies, clinical procedures, and compliance requirements. The schedule varies Monday through Friday between 7:30 a.m. and 7:00 p.m., with rotating Saturdays from 7:30 a.m. to 12:00 noon. Salary is $17.57–$26.35, depending on qualifications.

Requirements

High school diploma or GED.
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment; the posting also states that a Level One Non-IVP card must be received within 30 days after the hire or transfer date.
Reliable transportation may be required to accommodate operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Undergo drug testing before employment and comply with applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.
Maintain vaccination status is strongly recommended, including influenza vaccination, subject to legally required exemptions and accommodations.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.
An equivalent combination of education and experience may be considered if directly related to the job’s functions and responsibilities.

Responsibilities

Complete assigned clinical and non-clinical duties within reasonable time frames and established performance standards.
Complete the patient intake process before the patient sees a provider, documenting relevant information, patient responses, and actions in the EHR.
Perform or assist with procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating outside medical records and laboratory and radiology results as needed.
Complete provider orders and ensure patients understand their discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
Maintain skills and meet performance expectations, including completing annual competency evaluations.
Maintain a clean, safe, and hygienic work environment in compliance with policies and procedures.
Follow applicable Joint Commission accreditation compliance and reporting requirements.
Protect patient confidentiality and comply with HIPAA and corporate compliance requirements.
Follow the Code of Conduct, organizational policies and procedures, Standing Orders, and Service Excellence requirements.
Address or report safety hazards, follow health and safety procedures, and participate in safety programs, which may include assignment to an emergency response team.
Maintain professional conduct and acceptable performance at assigned clinic locations as needed to support operations.
Evaluate problems and prioritize needs, using appropriate critical-thinking and problem-solving skills to resolve issues effectively and promptly.
Communicate proactively and effectively with patients to promote compliance with appointments and treatments, and document communication efforts in the EHR according to Nursing Policies and Procedures.
Label, rotate, and stock medications, medical supplies, and equipment, maintaining appropriate inventories in compliance with Nursing Policies and Procedures.