Pediatric Medical Assistant

Bluebird Kids Health•Orlando, FL

About The Position

Bluebird Kids Health seeks a skilled, compassionate Medical Assistant with a patient- and family-first mindset to support its mission-based provider team. The Medical Assistant assists with patient care, performs administrative tasks, and helps ensure smooth operation of a pediatric clinic. The role calls for strong patient-care and communication skills and an interest in working with children and their families. Bluebird Kids Health provides value-based pediatric primary and urgent care, care coordination, chronic disease management, and other population health supports to underserved communities. The organization aims to achieve exceptional health outcomes, lower medical costs, positive experiences for children and families, and a rewarding environment for clinicians and staff. The position combines clinical and administrative duties, patient and family education, and infection-control responsibilities. Work takes place in medical offices and exam rooms, with frequent exposure to communicable diseases, biohazards, and other conditions common in clinical settings.

Requirements

High school diploma or equivalent.
At least one year of previous experience as a medical assistant or in a patient-facing role in a clinic or hospital setting.
Current CPR certificate.
Knowledge of clinical and theoretical clinical processes and principles, medical practices, protocols, and standards.
Familiarity with state and federal healthcare laws, including HIPAA and scope of practice.
Proficiency in basic medical procedures, such as taking vital signs and administering medications.
Skill in documenting patient care and reviewing documentation for accuracy and completeness.
Basic computer skills and proficiency with electronic medical record (EMR) systems.
Excellent communication and interpersonal skills; willingness to help team members and communicate clearly with medical and administrative staff at different levels.
Strong attention to detail and ability to multitask in a fast-paced environment.
Ability to perform prolonged periods of sitting at a desk and working on a computer, as well as walking, standing, sitting, bending, twisting, and reaching.
Ability to occasionally lift, carry, or move equipment weighing up to 50 pounds.

Nice To Haves

Completion of a medical assisting program.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
Pediatric experience.
Vaccine administration experience.

Responsibilities

Escort patients to exam rooms and prepare them for examinations.
Take and record patient vital signs, including blood pressure, temperature, and pulse.
Assist healthcare providers during medical procedures and examinations.
Administer medications and injections as directed by healthcare providers.
Greet patients and visitors, answer phone calls, and schedule appointments.
Analyze, update, and maintain patient medical records accurately and confidentially.
Process lab specimens and prepare them for testing.
Assist with insurance verification and billing tasks as needed.
Provide patients and families with information and instructions about medical conditions, treatments, and medications.
Educate patients and families about preventive healthcare measures and lifestyle modifications.
Ensure patients and families understand treatment plans and follow-up care instructions.
Prepare exam rooms and medical equipment for patient use.
Follow infection-control protocols and maintain a clean, safe environment.
Dispose of biohazardous materials and medical waste in accordance with regulations.
Follow safety policies and procedures to prevent accidents and injuries.
Perform other duties as assigned.