Pediatric Medical Assistant

Bluebird Kids Health•Orlando, FL

About The Position

Bluebird Kids Health is seeking a skilled, compassionate Medical Assistant with a patient- and family-first mindset. The Medical Assistant works alongside the provider team to support patient care, complete administrative tasks, and help ensure the smooth operation of a pediatric clinic. The role serves children and their families in a mission-driven organization providing value-based pediatric primary and urgent care, care coordination, chronic disease management, and population health support.

Requirements

  • High school diploma or equivalent.
  • At least one year of previous experience as a medical assistant or in a patient-facing role in a clinic or hospital setting.
  • Current CPR certificate.
  • Knowledge of clinical processes and principles, medical practices, protocols, and standards.
  • Familiarity with state and federal healthcare laws, including HIPAA and scope-of-practice requirements.
  • Proficiency in basic medical procedures, such as taking vital signs and administering medications.
  • Skill in documenting patient care and reviewing documentation for accuracy and completeness.
  • Basic computer skills and proficiency with electronic medical record (EMR) systems.
  • Excellent communication and interpersonal skills, willingness to help team members, and ability to communicate clearly with medical and administrative staff at different levels.
  • Strong attention to detail and ability to multitask in a fast-paced environment.

Nice To Haves

  • Completion of a medical assisting program.
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
  • Pediatric experience.
  • Vaccine administration experience.

Responsibilities

  • Escort patients to exam rooms and prepare them for examinations.
  • Take and record patients’ vital signs, including blood pressure, temperature, and pulse.
  • Assist healthcare providers during medical procedures and examinations.
  • Administer medications and injections as directed by healthcare providers.
  • Greet patients and visitors, answer phone calls, and schedule appointments.
  • Analyze, update, and maintain patient medical records, ensuring accuracy and confidentiality.
  • Process lab specimens and prepare them for testing.
  • Assist with insurance verification and billing tasks as needed.
  • Provide patients and families with information and instructions about medical conditions, treatments, and medications.
  • Educate patients and families about preventive healthcare measures and lifestyle modifications.
  • Ensure patients and families understand treatment plans and follow-up care instructions.
  • Prepare exam rooms and medical equipment for patient use.
  • Follow infection-control protocols and maintain a clean and safe environment.
  • Dispose of biohazardous materials and medical waste in accordance with regulations.
  • Follow safety policies and procedures to prevent accidents and injuries.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation package with performance incentives.
  • Professional growth opportunities.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Employee assistance programs.
  • Flexible spending accounts.
  • Short- and long-term disability benefits.
  • Other exclusive employee benefits.
  • Generous paid time off.
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