Medical Assistant - Pediatric

Kintegra Health•Asheboro, NC

About The Position

The Medical Assistant performs clinical duties within the scope of practice and applicable state law, with direction from an MD, mid-level provider, RN, LPN, or assigned supervisor. Clinical work may include taking medical histories and vital signs, explaining treatment procedures, preparing patients for examinations, assisting providers during examinations, teaching patients about medications and special diets, preparing and administering medications, drawing blood, and supporting patient care plans. Administrative duties may include answering telephones, greeting patients, updating and filing medical records, scheduling appointments, handling correspondence, billing, and bookkeeping. The role supports patients throughout their encounters, documents care accurately, tracks communications with patients, and coordinates with internal and external parties to support continuity of care. The Medical Assistant also performs operational support assignments such as controls, instrument maintenance, infection control, ordering and organizing supplies, and restocking. The position requires protecting patient privacy, participating in quality improvement and staff meetings, and completing annual competencies. Kintegra Health is a community-sponsored, family-centered provider of health care, health education, and preventive care services regardless of ability to pay. The organization emphasizes patient well-being, accountability, integrity, cooperation, flexibility, and culturally sensitive care. Its goals include accessible comprehensive primary care, addressing physical and social health needs, preventive care and education, and interdisciplinary collaboration with community providers.

Requirements

High school diploma or GED.
RMA, CMA, or CCMA certification required.
BLS/CPR certification required.
Ability to communicate effectively in English in person, by phone, and in writing.
Must fulfill clinical duties within the Medical Assistant scope of practice and applicable state law.

Nice To Haves

One year of related work experience preferred; alternatively, on-the-job training for at least two years.

Responsibilities

Fulfill assigned patient-care responsibilities within the Medical Assistant scope of practice, including vital signs, procedures, and patient education.
Assist patients in navigating the care process throughout the encounter.
Accurately document required aspects of patient encounters.
Track and document closed-loop communication with patients, including lab results, return calls, and refills.
Communicate with internal and external parties as needed to facilitate continuity of care.
Complete supportive assignments on time and without prompting, including controls, instrument maintenance, infection control, ordering, sorting, storing, and restocking supplies.
Provide patient teaching and support care plans.
Protect patient privacy and comply with HIPAA regulations.
Actively participate in quality improvement activities.
Participate in staff meetings as required.
Complete annual competencies within the required timeframe.
Communicate effectively in English in person, by phone, and in writing.
Perform other duties as assigned.
Potentially perform administrative and clinical duties such as greeting patients, answering telephones, maintaining records, scheduling appointments, explaining treatments, preparing patients for examinations, assisting providers, instructing patients about medications and diets, preparing and administering medications, and drawing blood.