Medical Assistant Pediatric Surgery

Banner Health • Mesa, AZ

3d • Onsite

About The Position

The Medical Assistant works directly with pediatric surgery patients and their families, assisting clinicians and nursing staff with medical care and direct patient care. The role uses specialized knowledge, judgment, and skills to support an excellent patient experience. The position is based at Banner Health’s pediatric general surgery clinic in Mesa, Arizona, and works under the direct supervision of providers. As skills and experience develop, the Medical Assistant may be asked to cover neighboring pediatric specialty clinics within the same building.

The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The position requires an accredited medical assistant diploma or completion of an approved medical assistant training program, active Medical Assistant certification, and BLS certification upon hire. Uncertified Medical Assistants may be considered under the posting’s stated pathway: they must have an accredited MA program diploma and obtain national certification within 12 months of starting employment. Banner provides certification study materials and pays the certification cost; a passing score results in a pay increase.

A $2,000 sign-on incentive is stated for certified Medical Assistants with 12 months of experience who commit to 12 months.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations; the posting also specifies an MA diploma from an accredited MA school.
• Active Medical Assistant certification as an RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
• BLS certification required upon hire; the posting specifies in-person, Banner-approved BLS Provider training.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.
• Uncertified Medical Assistants considered under the stated pathway must have an accredited MA program diploma and become nationally certified within 12 months of employment.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Knowledge of EMR and scheduling software.
• Additional related education and/or experience.
• National Medical Assistant certification from AAMA, AMT, NCCT, or NHA is listed as preferred in the initial qualifications section.

Responsibilities

• Prepare patients for examinations and treatment by obtaining and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
• Assist providers with examinations and minor in-office procedures, which may include phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed.
• Use universal blood and body-fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
• Coordinate patient care, including precertifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
• Communicate test results to patients and serve as a resource to clinicians to support optimal patient care.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate, timely information for billing.
• Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Order supplies as directed and stock patient-care areas; handle medication-related tasks such as expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training as needed or directed.
• Work with staff, physicians, patients, families, external health-care contacts, community providers, agencies, and physician offices to support patient care and clarify or report information.

Benefits

• A $2,000 sign-on incentive for certified Medical Assistants with 12 months of experience and a 12-month commitment.
• Banner provides certification study materials and pays the certification cost for uncertified Medical Assistants pursuing national certification; a passing score results in a pay increase.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED