Medical Assistant (Orthopaedic Surgery)

Johns Hopkins University•White Marsh, MD

3d•$16 - $24•Onsite

About The Position

The Department of Orthopaedic Surgery is seeking a Medical Assistant to provide patient care in an ambulatory clinic environment. The Medical Assistant demonstrates responsible behavior, communicates effectively, and functions as part of the healthcare team. Clinical tasks are performed under the physician’s direct supervision and authority. The position reports to the clinic manager for administrative supervision, staff development, and orientation to local policies and procedures. The Medical Assistant must demonstrate competency in patient-care skills, maintain examination and procedure room supplies, support efficient patient flow, and organize the clinic environment to promote patient safety. The role also involves problem-solving related to patient care and providing guidance and role-modeling for other Medical Assistants in the clinical area. The position serves patients across age groups, including neonates, pediatric and adolescent patients under 18, adults aged 18–64, and geriatric patients aged 65 and older. Occasional coverage may be needed at other offsite JHU Ortho/PMR/MSK clinic locations, remotely or by traveling to the location, as well as potential evening-shift coverage.

Requirements

High school diploma or graduation equivalent.
Completion of an accredited Medical Assistant training program.
Medical Assistant certification or registration (for example, CMA, AAMA, RMA, AMT, or NAHP); if not certified or registered at hire, must obtain it within 180 days of the hire date.
Current CPR certification from the American Heart Association or American Red Cross.
Maintain Medical Assistant and CPR certification or registration throughout employment in the position.
Demonstrated competency in skills related to patient care.
Ability to provide care or services appropriate to the age-specific needs of patients served in the assigned area.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Nice To Haves

Experience using EPIC.

Responsibilities

Collect patient information at intake and obtain additional information from patients or significant others as indicated.
Obtain and document vital signs, including temperature, pulse, respiration, blood pressure, weight, and height, in EPIC.
Report abnormal findings to the provider in a timely manner.
Escort patients to examination rooms and prepare them for examination; assist patients using wheelchairs or stretchers with safe transfers to and from examination tables, procedure tables, and scales using proper body mechanics.
Identify patients with special needs and review charts before clinic visits to obtain historical data.
Assist practitioners with identified procedures, treatments, and examinations, including preparation, positioning, supplies, and equipment.
Confirm and clarify written orders before carrying out delegated tasks; perform delegated specialty procedures under clinical supervision in accordance with clinical practice policies and procedures.
Use aseptic technique and infection-control principles when performing clinical duties.
Obtain and manage clinic laboratory specimens according to the EPIC process.
Recognize emergencies and implement clinic emergency procedures.
Provide patient instructions, health-information materials, and community resource lists as directed; maintain educational supplies and refer patients to appropriate resources when additional information is needed.
Order, stock, and maintain examination rooms and clinic areas with standard supplies, linens, nourishment, forms, and equipment.
Regularly check clinic areas and rooms for malfunctioning equipment or maintenance problems; report findings or arrange repairs as needed.
Ensure soiled linen, needle containers, and potentially infectious waste are disposed of and removed according to infection-control guidelines.
Perform related and delegated tasks, including prescription refill requests, taking and relaying messages, directing patient flow, and running errands.
Resolve obstacles to patient throughput and notify the manager and patients about wait times.
Identify performance-improvement opportunities and contribute to developing solutions; use available resources to validate patient-care decisions.
Support casting.
Provide care appropriate to the physical, psychosocial, educational, and safety needs of patients in the assigned service area.
Occasionally provide coverage at other offsite JHU Ortho/PMR/MSK clinic locations, remotely or by traveling to the location, and potentially cover evening shifts.