Certified Medical Assistant (Orthopaedic Surgery)

Johns Hopkins University•White Marsh, MD

3d•$16 - $24•Onsite

About The Position

The Department of Orthopaedic Surgery is seeking a Certified Medical Assistant (CMA) to provide patient care in an ambulatory clinic. The CMA communicates effectively, demonstrates responsible behavior, and works as a member of the healthcare team. Clinical tasks are performed under the direct supervision and authority of a physician. The CMA reports to the clinic manager for administrative supervision, staff development, and orientation to clinic policies and procedures. The position requires competency in patient-care skills, maintaining examination and procedure room supplies, supporting efficient patient flow, and organizing the clinic environment to promote patient safety. The CMA also demonstrates problem-solving skills and provides guidance and serves as a role model for Medical Assistants in the clinical area. The role includes caring for patients across age groups, including neonates, adults ages 18–64, pediatric and adolescent patients under 18, and geriatric patients age 65 and older. Occasional coverage at other offsite JHU Ortho/PMR/MSK clinic locations may be provided remotely or by traveling to the location, and evening-shift coverage may be needed.

Requirements

High school diploma or graduation equivalent.
Completion of an accredited Medical Assistant training program, such as training through Medix, a community college, or a vocational school.
Medical Assistant certification or registration is required (for example, CMA, AAMA, RMA, AMT, or NAHP). Candidates not currently certified or registered must obtain certification or registration within 180 days (six months) of hire. The department pays exam fees; employees pay any retest fees.
Current CPR certification from the American Heart Association or American Red Cross.
Maintain Medical Assistant and CPR certification or registration throughout employment.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Nice To Haves

Experience using EPIC.

Responsibilities

Collect patient information at intake and obtain additional information from patients or significant others based on initial data collection.
Obtain and record vital signs—including temperature, pulse, respiration, blood pressure, weight, and height—in EPIC, and report abnormal findings to the provider promptly.
Assist patients to examination rooms and prepare them for examinations; support safe transfers to and from exam tables, procedure tables, and scales using proper body mechanics and safety measures.
Identify patients with special needs and review charts before clinic visits to obtain historical data.
Assist practitioners with patient procedures, treatments, and examinations, including preparation, positioning, and provision of supplies and equipment.
Confirm and clarify written orders before implementing delegated tasks and, under clinical supervision, perform specialty-area procedures safely and efficiently according to clinical policies and procedures.
Use aseptic techniques and infection-control principles when performing clinical duties.
Obtain and manage clinic-collected laboratory specimens according to the EPIC process.
Recognize emergencies and implement procedures according to clinic guidelines.
Provide patient instructions, health information materials, and community resource lists as directed; maintain educational supplies, identify needs for additional information, and refer patients to appropriate healthcare resources.
Order, stock, and maintain examination rooms and clinic areas, including supplies, linens, nourishment, forms, and equipment.
Check clinic areas and rooms regularly for malfunctioning equipment and maintenance problems, report findings, and arrange repairs as required.
Ensure soiled linen, needle containers, and potentially infectious waste are disposed of and removed according to infection-control guidelines.
Perform related and delegated tasks, including prescription refill requests, taking and relaying messages, directing patient flow, and running errands.
Address obstacles to patient throughput and notify the manager and patients about wait times.
Identify performance-improvement opportunities and contribute to developing solutions; use appropriate resources to validate patient-care decisions.
Support casting.
Provide occasional coverage at other offsite JHU Ortho/PMR/MSK clinic locations remotely or by traveling to the location, and potentially cover evening shifts.
Demonstrate knowledge and skills for care appropriate to the physical, psychosocial, educational, safety, and related needs of patients in the assigned service area.