Certified Medical Assistant (Orthopaedic Surgery)
About The Position
The Certified Medical Assistant (CMA) provides patient care in an ambulatory orthopaedic surgery clinic and works as a member of the healthcare team. Clinical tasks are performed under the direct supervision and authority of a physician. The CMA reports to the clinic manager for administrative supervision, staff development, and orientation to clinic policies and procedures. The role requires competency in patient-care skills, effective communication, responsible conduct, problem-solving, and support for efficient patient flow and a safe clinic environment. The CMA maintains examination and procedure room supplies and may serve as a role model and resource for other Medical Assistants. The position includes occasional coverage at other JHU Ortho/PMR/MSK clinic locations, remotely or by traveling to the location, and may require early morning, evening, or evening-shift clinic coverage. The CMA provides care appropriate to the physical, psychosocial, educational, and safety needs of patients across age groups, including pediatric/adolescent, adult, and geriatric patients.
Requirements
- High school diploma or graduation equivalent.
- Completion of an accredited Medical Assistant training program, such as a program provided through Medix, a community college, or a vocational school.
- Certification or registration as a Medical Assistant, such as CMA, AAMA, RMA, AMT, or NAHP; if not certified or registered at hire, must obtain certification or registration within 180 days of the hire date.
- Current CPR certification from the American Heart Association or American Red Cross.
- Maintain Medical Assistant and CPR certification or registration throughout employment in the position.
- Demonstrate competency in skills related to patient care.
- Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Nice To Haves
- Experience using EPIC.
Responsibilities
- Collect patient information during intake and obtain additional information from patients or significant others based on initial data collection.
- Measure and record patients’ temperature, pulse, respiration, blood pressure, weight, and height in EPIC, and promptly report abnormal findings to the provider.
- Assist patients to examination rooms and prepare them for examination; assist with safe transfers to and from examination tables, procedure tables, and scales using proper body mechanics.
- Identify patients with special needs and review charts before clinic visits to obtain historical data.
- Assist practitioners with patient procedures, treatments, and examinations, including preparation, positioning, supplies, and equipment.
- Confirm and clarify written orders before carrying out delegated tasks and perform delegated specialty procedures safely and efficiently under clinical supervision and according to clinical policies and procedures.
- Use aseptic technique and infection-control principles when performing clinical duties.
- Obtain and manage clinic-collected laboratory specimens according to the EPIC process.
- Recognize emergencies and implement emergency procedures according to clinic guidelines.
- Provide patient instructions, health information materials, and community resource lists as directed; maintain educational supplies and refer patients to appropriate resources when additional information is needed.
- Order, stock, and maintain examination rooms and clinic areas with supplies, linens, nourishment, forms, and equipment.
- Check clinic rooms and areas for malfunctioning equipment or maintenance issues and report findings or arrange for repairs.
- Dispose of and remove soiled linen, needle containers, and potentially infectious waste according to infection-control guidelines.
- Perform delegated tasks such as prescription refill requests, taking and relaying messages, directing patient flow, and running errands.
- Resolve patient-flow obstacles, notify the manager and patients about wait times, identify performance-improvement opportunities, and contribute to solutions.
- Use available resources to validate patient-care decisions and support casting.
- Provide occasional coverage at other JHU Ortho/PMR/MSK clinic locations, including possible travel and evening coverage.
- Provide care appropriate to the age-specific physical, psychosocial, educational, and safety needs of patients served.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
