Medical Assistant Pediatric Orthopedics

Banner Health • Mesa, AZ

2d • Onsite

About The Position

Banner Health is hiring a Medical Assistant in Pediatric Orthopedics at its Mesa, Arizona health center. The position supports clinicians and nursing staff in providing medical care and delivering a positive patient experience in a busy, fast-paced clinic. The Medical Assistant works alongside three pediatric surgeons, three physician assistants, and three other Medical Assistants, and works under the direct supervision of providers.

Responsibilities include preparing and rooming patients, recording vital signs and other measurements, assisting with examinations and minor procedures, coordinating patient care, processing referrals, and providing clerical and documentation support. The role also involves maintaining a clean and functional clinical environment, managing supplies and medication-related tasks, and communicating effectively with patients, families, providers, and other internal and external contacts. Training is provided for cast removal.

The schedule is Monday through Friday, 7:30 a.m. to 5 p.m. Uncertified Medical Assistants may be considered and are required to become nationally certified within 12 months of starting employment. Banner provides certification study materials and pays the certification cost; passing the certification exam results in a pay increase. The position also offers opportunities to advance on the Medical Assistant career ladder or pursue further education through tuition assistance. A $2,000 sign-on bonus is available for certified external experienced Medical Assistants; details will be discussed with the recruiter.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations; the posting also specifies an MA diploma from an accredited MA school.
• Active Medical Assistant certification meeting applicable requirements; listed certifications include RMA through AMT, CMA through AAMA, CCMA through NHA (test administered after July 1, 2017), or NCMA through NCCT, with proof of current membership where specified.
• BLS certification; the posting specifies in-person, Banner-approved BLS Provider training.
• Strong computer skills, including ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.
• Uncertified Medical Assistants considered for the role must obtain national certification within 12 months of beginning employment.

Nice To Haves

• National Medical Assistant certification from AAMA, AMT, NCCT, or NHA.
• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Experience with EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate.
• Report patient conditions that may indicate a change in health status to the clinician.
• Assist providers with examinations and minor in-office procedures, which may include phlebotomy, ear irrigation, and EKGs; act as a chaperone as needed.
• Use universal blood and body-fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests.
• Communicate test results to patients and support clinicians in providing patient care; administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support and maintain complete patient records, including relevant laboratory results, authorizations, X-rays, hospital records, and prior care documentation.
• Provide accurate and timely information needed for billing related to patient encounters.
• Maintain clean, functional exam rooms, equipment, and storage areas; disinfect equipment and instruments according to sterilization procedures and applicable guidance.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and contribute to a service-oriented team environment.
• Complete required onboarding, orientation, and simulation training.
• Room patients, remove casts after training, process outgoing referrals, and perform administrative tasks that support clinic operations.

Benefits

• $2,000 sign-on bonus for certified external experienced Medical Assistants.
• Certification study materials and payment of the certification cost for uncertified Medical Assistants; a passing score results in a pay increase.
• Opportunities to advance on the Medical Assistant career ladder.
• Tuition assistance for further education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED